Please apply online via the link provided.
EBBSFLEET DEVELOPMENT CORPORATION
Job Title Business Support Officer - Programme Management Office
Salary c.£27,500 per annum depending on qualifications / experience
Closing Date forapplications:
Monday 16 March 2026 – 12pm midday
Interviews will take place on Thursday 2nd April in Ebbsfleet.
How To Apply:
Please click on the apply link above.
Essential Criteria for the role
Role Purpose:
The Business Support Officer – PMO (Programme Management Office) will providegeneral administrative and secretarial support to the Programme Management Office.
The role will co-ordinate team activities and manage the documentation that supportsthe Corporation’s programme and project governance processes.
The role will primarily focus on meeting coordination and support which includes preparation ofmeetings, associated documentation and producing minutes of meetings for 4 ProjectBoards and 1 Programme Board.
These activities will form a significant part of the role.
Main Accountabilities and Responsibilities:
The role will be required to provide a range of general administrative and supportservices to the PMO. The successful candidate will be required to act flexibly andundertake other duties and responsibilities which may be relevant to the purpose ofthe job. The role will also provide cover for EDC Business Support Officers as required(e.g. during holidays or to cover sickness).
The post holder will be required to:
Programme Governance
• Provide administrative support to the EDC Project Governance processesincluding arranging the forward plan of meetings (4 Project Boards and 1Programme Board), collating and circulating papers, taking accurate minutes,circulating these and their actions, reviewing actions with the responsible staffmember and collating information updates. These duties are required to becompleted within set timescales.
• Actively manage the document management system, ensuring there is anaccurate and easily accessible audit trail of all key project level documentation anddecisions made such as business cases and other key approvals, ensuring formalsign off is documented. This will include tracking documents as they progressthrough approvals, to ensure the PMO obtain approval information which occursoutside of the Project and Programme Boards it attends.Programme Office Support
• Administratively support the PMO Manager in the maintenance and continuousimprovement of programme standards, templates and processes to ensure thatEDC project teams have access to up-to-date guidance.
• Assist the PMO Manager in conducting annual assurance reviews to ensure alltemplates and processes are being followed correctly.
• Where required, support the collation of Programme level information such asprogramme plans, risk and issue registers.
• Assist the PMO in the tracking of annual KPI and performance data by compilingresponses from relevant teams on a quarterly basis and keeping a log of progressthroughout the year and for the business plan period.
• Suggest improvements to EDC’s working practices, where relevant.Reporting Arrangements:
The Business Support Officer – PMO will report to the PMO Manager.
About the Team:
The PMO sits within the Corporate Services Directorate and is responsible forsupporting all projects through the required governance processes. This helps supportthe decision making of EDC’s Directors, Board and our Sponsor Department, MHCLG.
The team’s responsibilities include creating and embedding standard templates andprocesses, monitoring and evaluating information to support decision making, andcoordinating governance processes and associated meetings at Programme level.
Person Specification:
Essential criteria
• Excellent time management and organisational skills – able to complete a range oftasks, filtering workload according to priorities and meeting tight deadlines.
• Intermediate standard IT skills in Microsoft Outlook, Excel and Word as a minimum.
• Experience of undertaking administrative duties such as diary management.
• Ability to maintain accurate and up to date records with strong attention to detail.
• Ability to manage multiple requests and competing priorities.
• Good verbal communication skills - able to speak confidently regarding their role.
• Team player, working flexibly as part of a small team with demanding targets.
• Self-starter attitude with proven problem-solving skills.
• Good general standard of education, with strong literacy and numeracy skills.
• To be amiable, professional and approachable.
Desirable criteria
• Experience in supporting busy management teams (projects or operational) and/orstrong secretariat duties (multiple diary management, minutes, file management).
• An understanding of programme/project delivery particularly in the public sector.
• A recognised administration, secretarial and/or project/programme qualification.
• An interest in the regeneration or development sector.
Other Information:
This post will be based at the Corporation’s offices in the Observatory, Castle Hill. Itwill involve some occasional travel. The Corporation currently operates a hybridworking arrangement whereby staff mix working from home and the office. Staff arerequired to work a minimum of 40% of their time from the EDC office.