We are seeking a seasoned CASS professional with extensive experience in CASS or Safeguarding roles, working in industry, external audit, and/or regulators. The CASS Governance & Oversight team is responsible for the design, implementation, and oversight of the governance framework that enables the Commercial & Investment Bank (CIB) to comply with the UK client asset (CASS) rules set by the Financial Conduct Authority (FCA).
As the Head of CASS Governance and Oversight within the CASS and UK Outsourcing Governance & Oversight team, you will be responsible for leading a team of approximately 20 members to establish a governance framework for the CASS rules requirements in the Commercial & Investment Bank (CIB). Your crucial role will ensure that the CIB's Client Asset Oversight Officer (CAOO) and relevant Senior Management Functions (SMFs) are able to meet their regulatory responsibilities. You will supervise the team that collaborates closely with Operations, Business, and Product Management across all business lines within the In-Scope Legal Entities, as well as with Compliance, Audit, and Risk departments.
Job responsibilities
Lead the ongoing development and execution of the framework to meet CASS rules requirements within the Commercial & Investment Bank (CIB)
Ensure timely and accurate execution of BAU regulatory delivery, aligning all processes to regulatory expectations and industry best practices
Support the UK CASS Annual Audit Process by addressing key audit findings and implementing new controls for any identified gaps
Oversee the CIB CASS Resolution Pack (RP) Process
Ensure continued evolution and development of comprehensive CASS training programs
Manage breach identification and resolution, conduct business applicability analyses and strategic initiatives
Establish and maintain partnerships across business, technology, and operations
Collaborate with stakeholders, including the second and third lines of defense, to foster transparency and use shared insights to identify synergies and ensure effective risk management
Boost efficiency and accuracy by automating tasks with AI, promoting continuous innovation and operational excellence
Foster a team environment where leaders inspire and mentor, driving accountability, collaboration, and innovation
Engage actively in the firm's diversity and inclusion initiatives
Required qualifications, capabilities, and skills
Strong technical understanding of the UK client asset (CASS) rules
Proven track record of navigating complex and ambiguous regulatory environments
Experience working with external auditors and holding teams accountable to audit and remediation delivery as well as experience in regulatory, compliance, or operational teams within investment banking / financial services
Proficient in managing teams and supporting career development
Experience in building and leveraging relationships across different functions within an organization
Organizational Skills: ability to manage and prioritize tasks effectively, ensuring attention to detail
Excellent communication, negotiation and influencing skills and ability to drive change
Ability to evaluate complex issues and make sound judgments, initiative in unstructured situations and ability to drive change and deliver solutions
Capability to build and lead diverse teams, promoting a culture of continuous improvement
Ability to establish trust and credibility across the organization and influence colleagues and stakeholders
Ability to work in a fast-paced environment with fluid regulatory and business requirements
Preferred qualifications, capabilities, and skills
Knowledge of the various components of the CIB (e.g. how its various functions and businesses are organized)
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.