All the job requirements are detailed below. Where it's been possible, all the applicable skills, qualifications and memberships required for this role have also been included.
Job details
Job title: Group Operations Support Co-ordinator
Job reference: REQ003753
Date posted: 29/09/2025
Application closing date: 13/10/2025
Location: Birmingham, West Midlands, United Kingdom
Salary: Up to £33k
Package: Blank
Contractual hours: 36
Basis: Full time
Job category/type: Backstage - Group Operations
Join the NEC Group and be part of something extraordinary! Group Operations Support Co-Ordinator (8 Month Fixed-Term Contract)
The NEC Group is looking for talented and passionate individuals to join our dynamic team. Our mission is to create unforgettable experiences through world-class events and services.
We have a fantastic opening for a fixed term Group Operations Support Co-Ordinator to join our Group Operations Team.
Backstage, our Backstage support teams are crucial to the delivery across all five of our venues: The NEC, bp pulse LIVE, Utilita Arena Birmingham, the ICC, and Vox. Including IT, Finance, Marketing, People, Legal, Safety and Procurement. Collaborating seamlessly with our frontline operational teams to create unforgettable moments for the millions of people that visit us each year.
About The Role
This role will provide a range of support services for Group Operations functions, to include meeting and diary co-ordination, financial administration, oversight and audit of management systems and management of information and data (IT) systems.
Day to day you will:
* Provide coordination and administrative support for Group Operations, including Rigging and Mains management teams, manager diary scheduling, meeting logistics, and technical project meetings.
* Manage financial processes for work orders and invoices, support FM contract and capital project teams, raise purchase requisitions, and verify invoices for authorization.
* Coordinate safety management data (e.g., Fire Risk Assessments, safety meetings) and oversee Group Operations information systems including SharePoint and other data platforms.
* Liaise with clients, media, advisors, City colleagues, and the public; support cross-departmental projects and ensure smooth communication and documentation.
About You
Our Ideal Candidate will have:
* Proven background in senior secretarial and administrative support roles, with flexibility to adapt across varied responsibilities.
* Skilled in drafting correspondence and basic reports, and confident in engaging professionally with a wide range of contacts.
* Experienced in financial management and control systems.
* Fully conversant with Microsoft 365 for document and diary management, ensuring efficient coordination and information handling.
What We Offer
We believe in people to people (we are a people first business), love of difference (because embracing and celebrating difference brings our business to life) and being moment makers (memories are made here so we make every moment matter).
If this sounds like you and you thrive in a fast-paced and exciting environment, then apply now!
* Salary up to £33K
* Flexible/hybrid working options
* 25 days annual leave rising to 26 after one year plus all UK bank holidays
* Free onsite parking and lunch when working
* Pension matching up to 7% (and you can contribute more)
* Life Assurance cover
* Private Medical Insurance
* Healthcare Cash Plan and Holiday Buy/Sell
* Exclusive Discounts and many more great benefits
The NEC Group is committed to creating a diverse environment and is proud to be an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, colour, age, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. NEC Group is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm, you will find a home within the NEC Group.
Should you require further assistance or require any reasonable adjustments be put in place to better support your application process, please do not hesitate to raise this with us.
Please note that due to high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams manage application levels while maintaining a positive candidate experience. So please submit your application as soon as possible to avoid disappointment.
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