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Job Details: Business Development Officer
* Vacancy Name: Vacancy Name Business Development Officer
* Vacancy No: VN5229
* Location: Location City, Location Postal Code BN227NL
* Contract Type: Permanent
* Hours per week: 37.50
* Working Days & Times: Mon-Fri 08:00-17:00
Description
Learning Curve Group are a national training and education specialist. We work with further education providers, employers, and learners to help them achieve success. We have strong values centred around our learners – and that is how we believe it should be, as we impact on over 100,000 of them every year. Our “Purple People”, the dedicated and passionate people of LCG, help us to deliver success and transform lives through learning.
Role Information
Transforming lives is what we do best, and there is no better example of this than in our Academies. Our Military Academies have seen amazing growth with the addition of MPCT, taking us to a total of 34 academies across England and Wales. We want to continue this growth by driving learner starts across all sites and expanding further in the future, transforming more lives.
As a Business Development Officer, you will be responsible for supporting the Centre Manager by driving learner starts and enrolling them onto their chosen programme. This is a busy role where you need to balance the need for commercial and administrative activity on a daily basis.
You will need these important qualities:
* Ability to build rapport with a wide range of learners & employers
* Keen attention to detail
* Positive attitude
* Ability to communicate at all levels
Duties
* Develop links with key external stakeholders (e.g. employers, schools, local authorities, community centres and JCPs) and capitalise on the relationships to generate enrolments on public services programmes
* Develop and maintain excellent relationships with internal and external stakeholders (Centre Managers and external employers) to identify training and employment opportunities
* Carry out stakeholder-related recruitment activity including advertising on recruit an apprenticeship website, pre-screening, and interviewing
* Update the centralised vacancy database
* Liaise with stakeholders in relation to the enrolment process of learners
* Organise and manage the open days to generate potential interest in military careers
* Manage employer surveys on an ad hoc and bi-annual basis where applicable
* Enrol new learners onto the correct programme
* Advertise current vacancies, managing applications effectively on the CRM, pre-screening, interviewing, and attending careers events where required
* Carry out student reviews in the centre and conduct and document telephone reviews as required
* Support communication to students and external contacts as directed including termly communications and follow-up calls to prospective new students
* Interview applicants for their chosen programme, completing eligibility checks and related ESFA documentation for the relevant funding channels
* Act as a point of contact for learners providing ongoing support and impartial information, advice and guidance throughout the learner journey
* Provide additional support during the learner’s first six weeks, including half-day sessions to ensure fulfilment of employer and learner expectations
* Support learners at programme exit and provide information, advice and guidance on progression and employment opportunities
* Accurately record actual starts and pipeline figures in academy weekly performance reports
* Meet and report weekly to the call centre and Centre Manager on outcomes of interviews and starts
* Report on monthly activities against set key performance indicators
* Drive performance against academy budget and targets
Administration and Generic
* Ensure correct processing and filing of PLRs and eligibility documentation
* Liaise with the administration team to ensure they are provided with accurate information to inform the employer Apprenticeship documentation where applicable
* Inform the administration team’s process to generate EDRS numbers
* Update employers’ database and files to include H&S and ONAs
* Manage the process to gain dated signatures on enrolment paperwork and final EPA documentation and follow up on all documentation as required
* Carry out health and safety checks on an annual basis at all salons and liaise with the Administration team for recording Health & Safety checks on PICs
* Provide ad hoc and regular reports as required
* Manage the Employer Engagement CRM database and ensure regular updating of employer information
* Liaise with the Training Instructors for information to support employer reviews and provide feedback to Tutors after the visit
* Act as first point of contact for all inbound/outbound calls
* General Administration duties including diary management of the EE Manager, photocopying and taking ownership of posts
* Provide learners, customers and colleagues with support, guidance and advice as part of your everyday role
* Conduct your role in line with the behaviour aligned with our company values
* Comply with the Safeguarding, Prevent and Health and Safety Policies and be vigilant to potential concerns and risks at all times
* Comply with and follow all processes within the Health and Safety Policy
* Comply with and follow all processes within the IT Policy and Data Protection and Information Security Policy
* Promote equal opportunities and recognition of diversity throughout the company
* Ensure the maintenance of confidentiality and professionalism at all times
* Essential commitment to the company values and placing the learner and their wellbeing at the heart of what you do
Working Flexibly
If the working hours, days or times don’t meet your needs please contact us to see if we can accommodate working flexibly.
Essential Criteria
We love to develop our people, so even if you don’t meet 100% of the essential criteria, we strongly encourage you to apply.
* Experience in a sales role
* Customer service skills
* Military knowledge or interest would be beneficial
Why work for Learning Curve Group?
There are many reasons Learning Curve Group is a great place to work. Benefits include:
* 26 days annual leave + Bank Holidays
* Buy & Sell an additional 5 days each year
* Length of service annual leave increments starting at 2 years
* Healthcare Scheme
* Tech Scheme
* Ikea Scheme
* Cycle to work Scheme
* Paid Volunteer day each year
* Early Finish Fridays on the last Friday of every month
* Student / Teacher Discount
* Uniform
Head Office Perks
* Electric Car charging points
* Free fruit, coffee and tea
* Onsite shower
* Prayer room on request
Equal Opportunities
You’re unique – and we love that about you. As an equal opportunity employer, we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Our commitment to covenants and pledges shows how serious we are about equal opportunities for all.
Armed Forces Covenant and Other Covenants
* Armed Forces Covenant Gold – support for veterans and Reservists
* Domestic Abuse Covenant
* Care Leaver Covenant
* Working Chance
* Ban the Box
Recruitment Checks
Learners are at the centre of everything we do, so we are committed to safeguarding and promoting welfare. If your role is applicable, the successful applicant will be required to provide satisfactory references and prove eligibility to work in the UK. Depending on the role, a DBS check and other checks may be carried out. It is an offence to apply for a role if you are barred from engaging in regulated activity.
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