We're Doctify
Doctify is a global HealthTech leader building the largest global network of validated healthcare providers and experts. Our mission is to help millions of patients around the world find the right doctor or clinic when they need care.
Backed by $30m+ in funding and operating across 6 countries, we've already supported over 100 million patients and we're just getting started.
About The Role
We're growing our Product Partnerships team, working with leading UK hospital groups and health insurers to deliver bespoke solutions that improve the patient journey. This role suits someone with experience in customer success or account management, strong problem-solving and data skills, and the drive to work across teams on strategic partnerships - offering great exposure to product management and growth opportunities in a fast scaling HealthTech business.
We are currently looking for a Product Partnerships Manager to join our growing team here at Doctify, supporting the Head of Product Partnerships in managing projects, reporting, and day-to-day activities with our key enterprise product partners.
You'll Be Responsible For
* Supporting the Head of Product Partnerships in managing key enterprise partner projects and initiatives. Maximising the success of their subscriptions to our products, helping partners capture maximum value and ultimately grow our partnerships.
* Maintaining strong partner relationships by acting as a reliable point of contact and ensuring smooth communication across teams
* Preparing data reports and insights on partner performance, adoption, and product usage
* Project delivery: Working cross-functionally with Product, Engineering, and Customer Success to deliver successful new partner integrations and platform launches
* Coordinating timelines, updates, and documentation for partner-related product workstreams
* Proactively identifying opportunities to improve processes, enhance reporting, and deliver value to partners
About You
* 2+ years' experience in Customer Success, Account Management, Relationship Management or similar roles (SaaS or tech/healthcare background desirable)
* Strong analytical skills and comfortable working with data to generate insights and reports
* Excellent organisational skills with the ability to manage multiple work streams and priorities independently
* A self-starter who thrives in a fast-paced, scale-up environment and takes ownership of their work, and has the ability to find solutions.
* Strong written and verbal communication skills, confident engaging with both internal stakeholders and external partners
* Comfortable working collaboratively across teams such as Product, Tech, and Commercial
* Curious, solutions-focused, and keen to learn more about product partnerships and HealthTech innovation
What We Offer
At Doctify, we shape careers with purpose. Our benefits are designed to fuel your growth, flexibility, and wellbeing.
Time Off, Flexibility & Balance
* 28 days annual leave between Christmas and New Year), earning up to 30 days leave with tenure
* 2 weeks of remote work annually (within 3-hour time zone of HQ)
* Hybrid working model
* Enhanced Parental Leave
* 2 weeks Peternity Leave to welcome your newest furry family member
* Medicash health cash plan
Setting You Up for Success
* Competitive, benchmarked compensation
* 3-month immersive onboarding experience
* Ongoing learning through expert-led sessions, leadership insights, and soft-skill development
* Clear internal mobility pathways to accelerate your career
The Uniquely Doctify Experience
* Daily team huddles to connect, share wins and spark ideas
* Regional Lunch Clubs & team socials powered by our Fun Police
* Quarterly Doctifier nominated Impact Awards
* Employee referral bonus: £700 (or local equivalent) per hire
Our Commitment to DEIB
Diversity, equity, inclusion and belonging aren't just values. They're at the core of what makes us Uniquely Doctify. These principles shape how we work, how we build our teams, how we design our policies, and how we bring our mission to life.
As a global team, we know that diverse perspectives drive innovation and lead to better outcomes for patients, providers and each other. We're committed to creating a fair, inclusive environment where everyone is heard, respected and empowered to thrive.
We want to ensure that everyone has an equitable and comfortable experience throughout our hiring process. If you require any adjustments, we're happy to discuss how we can support you. You can contact us at
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