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Job Purpose
Pro Insurance currently has a new opportunity for a Senior Claims Technician to join our Complex Claims Team, processing claims in support of an existing client.
The Vacancy
EL/PL Senior Claims Technician
Job Purpose
Pro Insurance is seeking a Senior Claims Technician to handle EL/PL disease claims within our Complex Claims Team. The role involves processing cases such as asbestos-related losses, mesothelioma, lung cancer, asbestosis, pleural thickening, and other respiratory conditions.
Our UK offices are located in London, Glasgow, Gloucester, Horsham, and Liverpool. The position offers a flexible hybrid work policy, primarily remote, with travel to claims hubs or other locations as needed.
Responsibilities
* Handle a caseload of EL/PL disease claims, including asbestos-related cases.
* Manage diaries and correspondence within SLAs.
* Liaise with solicitors and brokers.
* Develop and maintain internal and external relationships.
* Maintain accurate records for audit and regulatory compliance.
* Identify potential fraud.
* Support team achievements and business objectives.
* Provide technical advice to clients.
* Act as a referral point for internal colleagues, providing guidance per authorities.
* Contribute to team training, QA/QC, and coaching.
* Participate in relevant projects and initiatives.
* Represent Pro professionally in the marketplace.
Skills and Experience
* Strong technical background in EL/PL disease claims, especially asbestos-related cases.
* Excellent policy interpretation skills.
* Effective communication and stakeholder management skills.
* Knowledge of claims handling, legislation, and fraud detection.
* Adaptability and relationship-building skills.
* Ability to meet SLAs accurately.
* Experience in coaching and mentoring team members.
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The Company
Pro is a specialist outsourcing and consulting firm for the insurance and reinsurance industries. We focus on improving business processes, reducing costs, and ensuring compliance through tailored solutions. Our UK offices are in Gloucester, Glasgow, Liverpool, Horsham, and London, with additional international offices. We promote a hybrid working model.
We support underwriting, claims management, financial accounting, and risk auditing, leveraging advanced technology and proactive strategies.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Finance and Sales
Industries
* Insurance
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