Job Introduction
Situated in North Worcestershire, Bromsgrove District Council and Redditch Borough Council share services. The Councils are committed to being a customer driven organisation, with our customers at the heart of everything we do; focused on improving delivery services that make a difference to the community that we serve.
The role
Be responsible for leadership and day to day line management of the Senior Housing Income Officer, Housing Income Officer and Housing Income Advisor.
Support the Housing Income Manager in ensuring that the Rent Officers, and Housing Income Assistant are delivering the requirements of their roles as set out in the Job Description and Person Specification and that monitoring, and management of individuals performance is clear, transparent, and consistent.
Key Requirements
In depth knowledge of housing legislation, regulation, and policy in relation to the provision of tenancy, leaseholder and housing debt recovery.
Experience of staff management, including dealing with conflict, resistance, complex and contentious issues, and performance.
Skills & experience
At least three years demonstrable experience of working in Housing Services, preferably with one year at Senior Officer or Team Leader level.
At least 3 years demonstrable experience specific to the role, or demonstrable experience, with transferable skills within the social housing sector.
At least 2 years relevant and recent experience in a senior or managerial role.
Additional Information
The Councils offer a range of staff benefits:
pension
generous leave entitlements starting at 25 days plus bank holidays (pro-rata)
flexible working, where appropriate
Employee Assistance Programme
access to employee benefits platform. Where you can find discounts for high street shops, leisure discounts, holiday discounts, salary sacrifice schemes and more
Closing date for the receipt of completed applications – 2 March 2026 (midnight)
Interview date - Fri 13 March 2026.
What next
Need further information? Please contact Claire Jones (recruiting manager) on ext 2621 or email
If this role interests you please select the 'Apply' button.
If you experience difficulties applying online then please contact HR recruitment team at
This post is exempt under the Rehabilitation of Offenders Act 1974 and as such appointment will be conditional upon the receipt of a satisfactory response to a check of criminal records via the Disclosure and Barring Service before the appointment is confirmed. This will include details of cautions, reprimands or final warnings, as well as convictions.