Accounts Coordinator
* location_city Loughborough
* account_balance_wallet £29,000.00
* business_center Full time
Who we are
loc8me is an ever-growing student lettings company with nationwide offices.
Our vision is to provide industry-leading accommodation experiences for our students and our landlords across the country. You will be joining an organization where opportunities are constant, ambitions endless, and the pursuit of excellence fundamental.
Role Purpose
The Accounts Coordinator supports the delivery of accurate, timely, and compliant client accounting activity across loc8me portfolios.
The role exists to:
* Maintain accurate client account records and reconciliations
* Support landlord and contractor payment processes
* Provide a responsive, professional service to internal and external stakeholders
* Ensure branch teams have the financial support and reporting required to deliver operational performance
This role is delivery-focused and operates within accounting controls and processes set by the Client Accounts leadership team.
Key duties and requirements include:
* Manage and respond to emails across multiple portfolios, ensuring timely and accurate resolution
* Maintain accurate records and documentation across internal systems
* Support day-to-day client accounts administration in line with loc8me processes
* Support monthly payment runs to landlords and contractors in line with agreed schedules and approvals
* Complete bank account management tasks and reconciliations
* Escalate discrepancies, errors, or unusual activity promptly
* Complete deposit registration activity in line with company procedures
* Support contract and let sheet auditing to ensure data accuracy and compliance
* Maintain audit-ready documentation and clear record keeping
* Produce reports as required for landlords and management
* Provide branch and landlord support, including regular meetings where required
* Support onboarding and training of new staff on relevant accounts processes (where applicable)
* Work collaboratively with Credit Control and other teams to resolve issues efficiently
* Delivers accurate client accounting administration, reconciliations, and payment support
* Maintains audit-ready documentation and strong attention to detail
* Escalates issues, discrepancies, and risks to the Accounts Manager / Client Accounts Manager
* Own credit control strategy or arrears decision-making
* Hold final approval authority for payments (subject to loc8me controls)
Essential skills:
* Experience in administration within an accounts or finance environment
* Strong organisational skills and ability to manage deadlines
* Confident using Microsoft packages (including Excel) and shared systems (Google Sheets, Mac)
* Strong communication skills with internal and external stakeholders
* High attention to detail and accuracy
* Proactive, self-motivated, and able to work independently and as part of a team
* Flexibility during peak periods, including occasional weekend work
Additional information
Additional Information
* Hours: 9:00am–5:30pm, Monday to Friday (1 hour lunch)
* Salary: £29,000–£32,000 DOE
* Location: Office-based, Loughborough
Reporting Line
Reporting Line
Reports to: Accounts Manager / Client Accounts Manager
Works closely with: Credit Control, Branch teams, Landlords, Tenants, Contractors
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