Maintain and repair heating systems in our clients' properties. They will ensure that the heating and hot water systems operate efficiently and safely, and that any repairs are completed in a timely manner ensuring customer satisfaction.
Responsibilities
* Carry out service and maintenance works on a variety of domestic properties across the region
* Ensure high levels of customer care in dealing with clients and tenants to meet the required quality standards
* Communicate updates and progress of work, completing the required paperwork electronically and manually
* Ensure all Health and Safety requirements and legislation, including Risk Assessments, Safe Systems of Work and COSHH Records, are adhered to during your daily work
* Comply with stock ordering and auditing procedures so relevant parts are available to fulfil job requirements
The ideal candidate will be a self‑motivated professional with strong technical skills, a proactive attitude, and a commitment to delivering quality service. You'll be working across a variety of environments and must be comfortable adapting to different settings and client needs, Valid domestic and/or commercial gas qualifications. As a minimum, successful candidates must have the following: CCN1, CENWAT, HTR1, CKR1 (essential)
Qualifications and Requirements
* Valid UK driving licence (essential)
* Previous practical experience in gas maintenance within a domestic capacity
* Solid understanding of gas safety regulations and industry standards
* Strong problem-solving skills and the ability to work independently
* A professional and friendly attitude with the ability to forge strong relationships with both clients and tenants
Sureserve provide market leading compliance and energy services across the UK, with close to 4000 employees working from over 20 offices.
Sureserve is a trusted partner for housing associations, local authorities, and residents, delivering high‑quality compliance and energy services. Our focus on energy efficiency, safe and compliant homes, and enhanced quality of life makes us a leader in the industry. With nationwide reach, regional expertise, and a commitment to excellent service, we are well‑positioned to support our clients now and in the future
Benefits
* £35,000-£38,000 per annum with realistic OTE of £45k+
* Company vehicle and fuel card supplied
* Uniform, PPE & mobile device supplied
* Contributory pension scheme
* Life assurance
* 20 days + Bank holidays (service based increasing holiday scheme)
* Enhanced maternity, paternity, adoption leave and other family friendly policies
* Sureserve Benefits Hub, accessing over 1000 retail discounts
* Virtual GP service, available for employees and immediate family
* Employee Assistance Programme (EAP)
* Bike2Work Scheme
* EV Car Scheme
* Employee engagement events and "Employee Voice" programmes
* Strong opportunities for career growth and development
* "Sureserve Legends" - celebrating the fantastic ways in which our employees live our values
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