Job Description
Head of TherapyLondonFull time 37.50hours per weekSalary £60,000
Reports to: Registered ManagerLine Management of: Identified Staff Groups Therapy and Activity team (this may include some volunteer management responsibilities)Responsible for: Individual clinical areas. As directed by Director of Care, Registered Manager and overall leadership for British Homes therapeutic programme.
Overview: The British Home is undergoing an exciting period of change and development, at the heart of this change are the therapeutic services British Home offer.
This post will manage a small but growing team of OTs, Physiotherapists, Speech and Language Therapists, Neuro Psychology, Creative Arts Therapists and Rehabilitation Assistants.
The post holder will have opportunity to grow and develop the team as British Home moves towards achieving its vision to be a Level 2 rehabilitative service. This post holder may also enhance the therapeutic profile of British Home by offering teaching and developing links with rehabilitation bodies such as SRM and UKROC.
Support will be provided to the postholder in order to support and develop them as the service grows and develops within itself.
The Head of Therapy will provide leadership and direction to the therapy services, working alongside Clinical Lead (Senior) Nurses, the Head of Therapy will be responsible for developing the strategy for the Therapies Department in line with British Homes overall strategy and transformation programme.
This will include playing a key role in identifying opportunities for clinical innovation and modernisation. This will include, but not be limited to, focusing on new ways of working; delivery of all operational performance targets; reporting both nationally and individually on rehabilitation programmes; outcomes and goals, as well as capacity utilisation and staff management.
The post holder must have a professional background and hold HCPC registration.
The Therapy Team is moving to a 365 service, this means the team is expected to be present as weeks on a roster at the discretion of the manager. Some weekend working may be required. In addition, senior leaders may be expected to take part in an on-call rotation.
Purpose of Position:
* To be the professional therapies lead for the British Home, providing advice within the organisation and, where appropriate, to external partners on all matters concerning the managed services and practices. This responsibility includes internal and external MDT support.
* Change management: Reviewing departmental operations and implementing Changes to improve service delivery for British Home patients and staff. This includes developing an effective team approach across therapy services, to lead British Home in its journey to accredited Level- two status and supporting the Gold Standards framework for palliative care.
* Deliver high quality, evidence based clinical services in line with the clinical services strategy. This means reporting effectively both for the individual and nationally into UKROC.
* Support and oversee improvements in patient care and working directly with ward staff and nurses to improve practice and work with a bio-social, holistic overview of treatment: involving clients and their families at all times.
* Ensure productivity and efficiency across the department. This includes financial management and oversite of admissions pathways and costings for therapeutic packages.
Head of Therapy - Strategic Responsibilities:
* Provide leadership to the Therapies department, working with clinical colleagues to manage the design and delivery of clinical/non-clinical services.
* To support positive and effective relationships between the Therapies Department and other services, with external bodies and friends and families.
* Develop a culture in which all staff are delivering high quality patient centred care in tandem with nursing staff.
* Be jointly responsible for the writing of copy and content for external publication, ranging from fundraising bids to media publications and articles.
* Continually review services in line with Level -2 service provision aspirations and work with colleagues to redesign services in order to meet the needs of patients and enable the Therapies Department to achieve key performance indicators.
Head of Therapy - Performance Management:
* Develop effective processes for monitoring, analysing and managing department activity, including the efficient management of capacity, identifying when performance falls below set standards and taking corrective action. This also includes all investigations and learning from incidents and accidents.
* Set up and monitor a UKROC reporting system and ensure appropriate timely data collection mechanisms are established to support capacity and demand analysis and transparency with regard to productivity.
* Responsible for the Therapies departments performance, review processes ensuring that all Key Performance Indicators (KPIs) are met; where they are not met, establish appropriate action plans to meet the standards.
* Oversee the departments implementation of Transformation Improvement Plans.
* Responsible for proposing, developing, and implementing department policies, with reference to clinical governance, best practice, national guidelines, recommendations, and regulations.
Head of Therapy - Financial Management:
* Accountable for the delivery of a balanced budget for the Therapies Department.
* Accountable for all equipment and services within the department to come in under budget while still providing and excellent level of rehabilitation opportunity to clients.
* Understand the therapy teams position within the wider scope of the charity. This means taking the lead on fundraising for therapy led initiatives, such as a sensory room or new specialist equipment.
* Work directly with finance to ensure costings for new admissions are modern and fair while incorporating fair and accurate.
* Meticulously oversee the staffing requirements of the department vs commissioned therapy hours provided, to ensure this is always accurate and clients are able to access all the therapy they are entitled to.
Head of Therapy - Personnel:
* Line-manage individuals and growing teams of Physiotherapy, Occupational Therapy, Speech & Language Therapy and Psychology, either individually or working directly with seniors in relevant professional departments of neuro psychology.
* Manage recruitment and selection, providing clear leadership and ensuring appropriate arrangements are in place to set objectives, monitor performance and agree and review personal development needs.
* The post holder will be expected to develop and oversee a departmental workforce plan to optimise staff opportunities to ensure delivery of high-quality services.
* To act as a mentor, facilitator, and clinical supervisor to junior colleagues to develop professional and leadership competence by promoting analytical and reflective practice, leading by example in developing and maintaining a personal, professional portfolio.
* To promote evidence-based innovative practice through the process of multi-disciplinary research and clinical audit, to promote excellence in practice and inter-professional working. This might involve taking part or coordinating research project where appropriate.
Head of Therapy - Person Specification
Qualifications/Education
* First Level Registered Occupational therapist registered with HCPC or Another HCPC registered professional with significant experience - Essential
* Evidence of continuing professional and clinical development - Essential Application Form + Certificate - Essential
* Experience in rehabilitative medicine or neurology. Spinal or palliative care experience in tandem with rehabilitative experience also considered.
* Moving & Handling Trainer - Desirable Application Form + Certificate
* Mentor or Mentorship qualification / experience with students - Desirable Application Form + Certificate
Experience
* Experience leading the work and management of staff within a mixed discipline therapeutic team - Essentia -l Application Form + Interview
* Experience working with or managing neuropsychology - Essential - Application Form + Interview
* Experience of supervising, appraising, training and coaching a staff team - Essential Application Form + Interview
* Computer literate with experience of word-processing/ spreadsheets/databases/ email - Essential Application Form + Interview
* A minimum of 2 years previous experience of supervising staff. - Essential Application Form + Interview
* Experience or knowledge of reporting into UKROC and associated national guidelines - Essential Application Form + Interview
* Experience using FIM&FAM as part of routine assessment for client admission and progress management - Essential
* Application Form + Interview
* Experience of rolling FIM&FAM into a service with integrated nursing care - Desirable Application Form + Interview
* Experience of delivering therapies as part of the gold standard framework of palliative care pathway - Desirable Application Form + Interview
Skills/Knowledge/Abilities
Ability to manage, lead and motivate a team - Essential - InterviewAbility to maintain all aspects of confidentiality. Able to comply with all legislative requirements in relation to service users and staff. - Essential InterviewAbility to communicate verbally in a clear, concise, and succinct manner. - Essential Application Form + InterviewAbility to listen in an open and reflective manner - Essential Interview
Clear and concise written skills.
Effective IT skills to assist with the implementation of computerized care plans. - Essential Application Form + InterviewAbility to maintain positive working relationships with external agencies. - Essential - InterviewAwareness of effective administration systems. - Essential Application Form + InterviewAbility to prioritise tasks and people manage. - Essential InterviewAwareness of and the ability to support management using influencing skills. - Essential - InterviewAbility to provide both a quality and customer focused service - Essential - InterviewAwareness of best dementia care practice and how to support older people living with increased physical and emotional frailtiesInterviewAbility to lead and motivate staff teams. - Essential Interview
Personal Qualities
Sensitivity to needs of vulnerable or unwell groups - Essential InterviewEnhanced understanding of EDI and how this translates to a client centred approach to therapeutic goals - Essential - InterviewWillingness to be trained and developed.- Essential InterviewAbility to use own initiative.- Essential InterviewFlexible approach to work.- Essential Interview
CircumstancesAbility to work a 7-day rota pattern if and when required, or ensuring the team provide this; - Essentia -l InterviewAbility to undertake occasional travel - Desirable - InterviewBe available to cover emergency situations - Essential - Interview
Equal OpportunitiesDemonstrate an understanding of the needs of different minority groups and be committed to Equal Opportunities and anti-discriminatory working practices. - Essential - Interview
Health & SafetyTo be committed to promoting the highest standards in Health & Safety performance. - Essential Interview
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