Job Description
Lead the Future of Customer Success in Sustainability\n\nAre you a dynamic leader ready to shape the way organisations engage with sustainability?\n\nAs our Customer Success Manager, you’ll take the reins of our UK customer success function - inspiring a talented team, driving client retention and growth, and ensuring businesses extract maximum value from the Supply Chain Sustainability School.\n\nThis is a fantastic opportunity to combine strategic influence with hands-on leadership, representing the school as a trusted partner and thought leader across the built environment sector\n\nThe Role at a Glance:\n Customer Success Manager\n Old Street London office / Hybrid - Office attendance required for onboarding as well as monthly team meetings and client meetings/events as required\n £50,000\n Plus benefits: 8% employer pension contribution, mental health support, fitness allowance, enhanced maternity/paternity pay, volunteer days, and more…\n\nProduct / Service: Sustainability Consultancy; Training & Events\n Culture: Close knit, small and agile company, flat hierarchy, direct communication with director and hiring managers alike\n\nYour Skills: Customer Success, Customer Support, Client Management, Leadership experience, Excellent influencing and communicating skills.\n\n** Heads-Up - We really value a...