Talent Delivery Lead, Retail Banking and Wealth
Join HSBC to apply for the Talent Delivery Lead, Retail Banking and Wealth role. This senior role supports the growth of our Retail Banking and Wealth business by leading and delivering the strategy for Talent, encompassing Talent Acquisition, Talent Management and Succession Planning.
As a Talent Delivery Lead, you will be accountable for partnering with business and People stakeholders to respond to business priorities through the delivery of Talent and Talent Acquisition strategy and solutions. You will help shift from static succession plans to dynamic, agile talent approaches focused on ensuring talent is available to deliver strategic priorities.
Principal Accountabilities
Talent Strategy Activation
* Accountable for partnering with business and People stakeholders locally to understand and respond to business priorities through the delivery of Talent and Talent Acquisition strategy and solutions.
* Contribute to the skills strategy aligned to Workforce Planning with shared accountability for embedding skills strategies across Talent and Talent Acquisition.
Talent Acquisition
* Accountable for the market Talent Acquisition strategy, ensuring it is data driven and supports the overall Talent strategy.
* Accountable for the management and delivery of specialist / volume & priority skills hiring for the market for all Businesses, Group Infrastructure and entities, ensuring fulfilment of the demand plan.
* Accountable for working across the operating model and hiring segments (Executive & Leadership / Emerging Talent) ensuring an exceptional experience is delivered (driving fulfillment of the workforce strategy and demand plans)
* Accountable for aligning, enabling, and activating global campaigns and experience practices, driving competitive advance and reputation through Employer Branding, Inclusion and internal mobility.
Succession Planning, Talent Identification and Development
* Lead succession planning with business aligned talent team members focused on Local and where appropriate Business Critical Roles successor development and increased succession readiness.
* Support the delivery of Talent processes that identify and address capability gaps, facilitate internal talent mobility and external talent pipelining.
* Collaborate with Enterprise Learning for learning solutions required to support the Enterprise Talent strategy.
* Responsible for transparent, fair, and engaging talent and succession processes which empower employees and build trust.
* Focused on talent density rather than annual reviews and rigid successor lists. Accountable for building a deep, high-quality pipeline that strengthens the leadership bench.
Stakeholder Management
* Responsible for proactively partnering with People team, colleagues to ensure the provision of fair selection processes, onboarding and development of talent. Be the voice of the business, where talent needs are to be met through other teams such as reskilling, pay strategy etc.
* Build strong relationships with key stakeholders across the organization to promote a culture of talent development and succession planning.
* Responsible for challenging stakeholders to make robust talent decisions leveraging data and talent intelligence.
Performance, Risk & Financial Management
* Accountable for continuously assessing and improving talent performance metrics, utilizing data analytics to inform decision-making.
* Accountable for identifying and mitigating risks associated with talent and workforce fulfilment, ensuring compliance with internal policies and external regulations.
* Responsible for driving cost discipline aligned to the centralized recruitment FRP and Workforce fulfillment strategy.
* Accountable for continually identifying and mitigating risks which may hinder delivery of operational service and proactively using data to identify and embed continual improvements.
* Ensuring compliance with internal policies and external regulations.
Critical Skills, Knowledge & Experience
* Strong background in Talent Acquisition Service Delivery, in particular expertise in volume hiring.
* Understanding of talent management strategies including succession management.
* Ability to build strong and lasting relationships with priority customers, clients, communities and stakeholder groups.
* Experience leading and delivering sustainable change in an international context.
* Leadership experience.
* Ability to define plans and budgets which identify value for revenue and opportunities for cost reduction.
* Expertise in developing a comprehensive workforce fulfilment strategy that maximises talent acquisition and talent management.
* The ability to analyse, understand and communicate talent intelligence and hiring performance metrics to drive effective workforce fulfilment decisions.
* Planning, Tracking, Reporting and Governance.
Please note this role is based in Birmingham on a hybrid basis, with 3 days in the office.
Commitment to Diversity and Inclusion
Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces – no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.
If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk.
Telephone: +44 207 832 8500
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