Overview
Customer Assistant - Fashion, Home & Beauty - Stevenage Retail Park at Marks and Spencer. Join to apply for the Customer Assistant role in Clothing & Home and help dress the nation with stylish products, on-trend designs and exceptional customer service.
Responsibilities
* Serve our customers efficiently, both on the shop floor and at service points.
* Keep the store clean and tidy, ensuring that our shelves are always stocked with product.
* Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities.
* Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.
* Build expert product knowledge to sell and recommend our products and services.
* Receive training to utilise all digital tools and communication channels to deliver for the customer every time.
Qualifications / Capabilities
* High levels of customer service.
* Committed to delivering excellent work with great attention to detail.
* Open to and acts upon feedback, asking for this regularly.
* Takes accountability for planning and managing own workload efficiently.
* Strong communication skills.
* Adaptable to changing situations.
* Builds positive relationships by being a good listener.
* Good level of digital capability.
Work Pattern
* Saturday: 06:00-10:00
* Sunday: 06:00-10:00
Company & Inclusion
Marks & Spencer aims to be an inclusive organisation, with an active Inclusion, Diversity and Equal Opportunities Policy. We offer flexible working and are happy to discuss reasonable adjustments to the recruitment process.
Employment Details
* Employment type: Part-time
* Seniority level: Entry level
* Job function: Other
* Industries: Retail, Retail Apparel and Fashion, Retail Groceries
#J-18808-Ljbffr