Legal Services Administrator
Closing date: 16 June 2026.
We are looking for a Band 3 Legal Services Administrator to support the Legal Services Department in managing clinical negligence claims, employer's liability, public liability claims, HM Coroner investigations, inquests, and healthcare advisory legal work. The postholder will maintain accurate records, effective administrative systems, and timely handling of correspondence while upholding confidentiality.
Key duties
* Receive and respond to incoming queries by telephone, electronically, or in person.
* Maintain accurate records and update relevant IT systems.
* Validate information received by the department.
* File and record information.
* Support the organisation of diaries, appointments and workload.
* Ensure that deadlines are met.
Person Specification - Knowledge
* Computer literate with advanced keyboard skills.
* Thorough knowledge of healthcare or other administrative systems and processes.
* Familiarity with databases and spreadsheets (e.g., PAS, Excel, ESR).
* Experience with a full range of IT systems.
* Knowledge of confidentiality and data‑protection principles.
* Clerical background providing a range of procedural knowledge.
* Knowledge of the NHS or service provider in general.
Qualifications
* Good general education; GCSE English at Grade C or above.
* NVQ in Customer Care.
* Institute of Health Records & Information Management Diploma (IHRIM).
Further Training
* Supervisory training.
* Experience of health and safety issues.
Experience
* Customer care.
* Experience of supervising staff.
* NHS knowledge.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure and Barring Service check for any previous criminal convictions.
Employer name
Sherwood Forest Hospitals NHS Foundation Trust
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