A leading technology company in Wakefield is looking for an experienced 2nd Line Technical Analyst to provide high-quality IT support across desktop, server, and network environments. The successful candidate will handle escalations, resolve incidents, and maintain secure infrastructures. With a focus on customer service, the ideal applicant will have over two years of experience in a similar role, strong troubleshooting skills in Windows environments, and a proactive attitude. This position may also require travel to client sites.
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