Role: Garage Management Housing Officer Contract Type: Permanent Working Hours: 37 hours per week, Monday Friday, between the hours of 8:30am 5:00pm Worker Type: Hybrid worker Salary: Grade E starting salary of £28,598 (level 1) rising to £31,022 (level 4) per annum Location: Harvey Road, NG8 3BB Weve got an exciting opportunity available for a talented individual to join our Tenancy and Estates team as a Garage Management Housing Officer - perhaps this is the opportunity youve been looking for? Read on to find out more About the Role As a Garage Management Housing Officer within the Tenancy and Estates team, you will lead the delivery of Nottingham City Council Housing Services citywide garage management service. You will take ownership of the garage management plan, working creatively to reduce voids, maximise income, and explore new opportunities for promoting available garages. Your role includes overseeing applications, waiting lists, allocations, site visits and the secure management of keys, ensuring an efficient and customer-focused service. Alongside this, you will support wider tenancy and estate management activity by providing clear, accessible housing advice on issues such as lettings, allocations, rent queries, safeguarding concerns and tenancy sustainability. You will work closely with residents, colleagues, partners and elected members to resolve enquiries and ensure services meet statutory requirements and best practice. You will gather and present performance information, coordinate office rotas, process payments and invoices, and help deliver excellent estate services. Engagement with local communities is an important part of the role, including supporting tenant groups and citywide events. This is a varied and rewarding position where your contribution will make a visible difference to neighbourhoods across the city and the experience of our tenants and leaseholders. About You The ideal candidate will have: Knowledge and understanding of the legal and statutory framework relating to housing services. Ability to identify, implement and promote new services in an innovative way. Proven ability to work to a high level of accuracy. Demonstrated firm but fair supportive approach to managing, customer services and relationships, whilst maintaining a professional attitude. Ability to assist with providing effective and engaging support, advice and training on housing related matters to colleagues. Proficient in the use of all Microsoft applications (Word, Excel, PowerPoint) and be able to prepare accurate reports, graphs and spreadsheets and carry out day to day admin duties as required. Please ensure you demonstrate clearly how you meet the 6 requirements in your CV & supporting document. We recognise that artificial intelligence (AI) can be a helpful tool when preparing your application. AI can guide you, but only your own words and experiences truly matter we want to see the real you. All examples and statements must be your own, accurate, and reflect your true experience and values. AI tools do not understand context, think critically, or assess the reliability of information, which means AI-generated responses can feel generic and may not accurately represent who you are. We recruit fairly and inclusively showing your real self is what helps you succeed. For more information please click here. Closing Date: 29 March 2026 (11:59pm) - Please note there may be occasions where we close the advert before the closing date, and we encourage you to apply as soon as possible. Interview date: TBC