Deputy Manager
Reference number: JR254020
Location: Brighton
Working pattern: Full Time, 37.5 hours per week
Contract Type: Permanent
Number of roles: 1
Salary: £32,500 per annum
We are looking for a Deputy Manager to join our team.
We're looking for a passionate professional to join Kaplan Living, in the role of Deputy Manager, for our student residence in Brighton.
Reporting to the General Manager, you will assist with the running of the residences, ensuring a first-class residential and customer experience. To be considered for the role, you will need to demonstrate a track record of delivering excellent customer service, strong attention to detail and experience in managing people. You'll be part of a team which will provide a 'home from home atmosphere' to international students, offering a vibrant social community and a safe secure environment where students can relax.
A detailed job description can be viewed here. If the link does not work for you, please copy and paste the following URL into your web browser: https:///khdz399c.
What you’ll bring to the role
1. Experience of working in student accommodation or other hospitality accommodation services.
2. Demonstrable approach to service excellence, customer care and a sensitivity to students’ needs.
3. An understanding of and commitment to safeguarding and welfare practices within an educational environment.
4. A working knowledge of the ANUK Accreditation Scheme and Health and Safety Management.
5. Can manage a team proactively in the delivery of high quality services and continuous improvement.
6. Can embed inclusive practices in all aspects of their work, being an Inclusive Champion to all staff and students.
What we do
Part of Kaplan Inc., one of the world’s most diversified education businesses, Kaplan Livingis a leading provider of Purpose-built Student Accommodation in the UK. We provide accommodation primarily for Kaplan International Pathways Colleges and Kaplan International English Schools along with a provision for University and Direct Let accommodation.
What we offer
As well as a competitive salary, hybrid/home working where possible, and paths for career progression, we offer a comprehensive benefits package that includes:
7. 36 days annual leave*
8. Big discounts on Kaplan courses for you and your family
9. 24/7 confidential helpline providing counselling and other support services
10. Company pension contributions
11. Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels
12. Medicash Health Cash Plan
*