Overview
Mitie is the UK's leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, there's no limit to what you can achieve if you work for us.
Role location and hours
Where: BBC Newcastle
Hours: 24hr relief position (08:00-20:00 / 20:00-08:00) position to become full time 4 on, 4 off
Hourly Rate: £12.60
What’s in it for you?
* A friendly supportive team
* Training, career development
* Opportunities to progress
* Overtime opportunities
* A great selection of benefits incl. Access to on-line GP services, death in service, share options and discounts for shopping, cinema, holidays, etc.
* Fully funded uniform
* Additional pay rate for Events and ADHOC work
* Peoples pension
* Annual leave accrual
* Full onsite training
* Cycle to Work Scheme
* Free onsite parking
About the Role
* Delivering excellent customer service
* Good level of concentration and coordinating
* Good communication skills and effective report writing capabilities
* Physical protection of the premises from any external or internal threats and preservation of life
* Prevention of loss of assets, critical technology, sensitive information or reputational damage
* Thorough knowledge of the client to minimise impact to business areas, escalate where appropriate and understanding of critical systems
* Oversee perimeter access through reception for staff, tenants, contractors, and visitors.
* Undertaking patrolling, searching and emergency response procedures.
* Monitor access and egress of personnel and guests and respond to breaches
* Maintain clear and legible records and logbook Adhere to health & safety at all times.
* Any other duties deemed necessary
* Incident management.
About You
* Ability to demonstrate that you can problem solve under pressure
* Ability to multi-task and prioritise daily workload
* Passionate about delivery excellent service
* Willing to embrace a new and exciting challenge.
* Valid SIA licence
* Front of house experience
* Excellent communication and customer service skills
* Adhere to health & safety at all times
* Any other duties deemed necessary
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