Overview
Luxury Brand Ambassador - part time, 3 days a week at John Lewis Trafford Centre. This role supports The House of Creed in its Creed counter at John Lewis Trafford Centre, delivering an exceptional luxury customer experience and driving sales.
About The House Of Creed
The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer.
About The Role
We are seeking a Luxury Brand Ambassador for our Creed counter in John Lewis Trafford Centre with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a part-time role, 3 days per week, 22.5 hours.
Purpose of the role: As a Luxury Brand Ambassador for the House of Creed, you will uphold the brand\'s prestige, deliver an unparalleled customer experience, share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service.
Key Responsibilities
* Product Knowledge: Develop a deep understanding of our brand, fragrances, ingredients, and heritage to engage customers and drive sales.
* Sales Excellence: Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits.
* Customer Service: Deliver exceptional customer service to create memorable experiences and foster brand loyalty.
* Visual Presentation: Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards.
Skills / Experiences Desired
* Exceptional communication and interpersonal skills.
* Proven experience in luxury retail or a similar customer-facing role.
* Passion for the luxury brand and a commitment to delivering an exceptional customer experience.
* Goal-oriented with a track record of meeting and exceeding sales targets.
* Ability to work effectively in a fast-paced environment.
* Flexibility to work weekends and holidays as needed.
* Passion for fragrance or beauty products is a plus.
Why The House Of Creed?
* Luxury Redefined: We offer an unparalleled luxury experience that goes beyond expectations.
* Innovation: Be part of a team that pushes boundaries and creates scents that resonate with a diverse audience.
* Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation.
* Career Development: There are opportunities for professional development and career growth.
Job Applicant Privacy Policy
Please note that by applying you consent to the personal data you provide being processed and retained by The House of Creed. Your details may be kept on our Internal ATS for recruitment purposes and may be shared with the hiring manager(s).
The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply.
We value your interest in our company. Due to a high level of applications, we may only contact candidates best suited for the role. Thank you for your understanding.
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