We are looking for an energetic and driven Social Media Manager to join our fast-paced and friendly social media team, within a thriving marketing agency in Hertford, Hertfordshire. We specialise in the world of retail, destination and leisure, so no two days are ever the same
The ideal candidate will be digitally savvy with proven experience across key social media platforms, demonstrating initiative, sound professional judgement, and strong commercial awareness.
The role involves close collaboration with the Social Media team, Managing Director, Client Services, and Creative teams to deliver impactful campaigns, manage paid media, and support our clients with strategic social growth.
KEY RESPONSIBILITIES
• Create exciting, engaging and original content for client social media platforms
• Plan and schedule content using tools such as Hootsuite
• Lead on client social media strategies, offering expert knowledge and guidance
• Monitor channels, manage interactions and ensure timely engagement (occasional out-of-hours may be required)
• Manage and optimise paid media campaigns including reporting, budgets and ad spend
• Track, analyse and report on social performance, providing insights and recommendations
• Build and maintain strong client relationships, including attending monthly on-site meetings (regular travel required)
• Stay on top of emerging trends, platform updates and cultural moments, applying them creatively to campaigns
• Support the wider team with general admin and cross-team collaboration
QUALIFICATIONS
• Bachelor's degree in Marketing, Communications, or a related field (or equivalent experience)
• 2–4 years of proven experience in social media management or digital marketing
• Strong knowledge of platforms: Instagram, Facebook, LinkedIn, X, TikTok
• Proven ability to deliver results against KPIs and grow social communities
• Experience in managing budgets and ad spend across paid social campaigns
• Skilled in scheduling tools such as Hootsuite (or similar)
• Strong design and content creation skills (Canva proficiency essential)
• Excellent communication skills with attention to detail
• Highly organised with strong teamwork and client management skills
• A passion for social media, creativity and innovation
PACKAGE OFFERED
Job Type: Full-time
Work Location: Hertford – hybrid role (minimum 2 days a week in the office)
Average of 3–5 client visit days per month, various UK locations
Own car/full driving licence essential
Salary: £23,000–£28,000 per year depending on experience and skillset
• 23 days holiday
• Birthday day off
• Office shutdown between Christmas and New Year (not taken from holiday allowance)
• Company laptop and phone
• Option for private healthcare (after 3 months)
• Flu jabs & eye tests paid for by the company
• Company pension scheme (after 3 months)
• Hybrid working
• Regular social events (including summer social and Christmas party)
• Free on-site parking