Sales Support Administrator
Optima Recruitment are currently working with a growing and well-established business who are looking to recruit a Sales Support Administrator to play a key role in ensuring smooth communication between customers, suppliers, and engineers.
This is a varied and fast-paced role, ideal for someone with strong administration skills who enjoys problem-solving and working as part of a collaborative team.
The Role
As Sales Support Administrator, you will provide essential administrative and coordination support to the service and sales teams.
Key Responsibilities:
*
Handling incoming phone and email enquiries relating to technical queries and orders
*
Liaising with customers, suppliers and engineers to ensure accurate information flow
*
Processing orders generated by the service department
*
Obtaining supplier costs and confirming delivery times
*
Raising and issuing customer quotations
*
Carrying out calculations based on supplier pricing in the UK and internationally
*
Liaising with suppliers and engineers regarding technical enquiries
*
Coordinating with carriers to resolve delivery issues and ensure deadlines are met
*
Providing progress updates on orders and deliveries to internal teams and customers
*
Maintaining accurate and up-to-date records of enquiries, orders and quotations
Person Specification
*
Previous administration experience
*
Proficient in Microsoft Word and Excel
*
Strong numeracy skills with excellent attention to detail
*
Clear, confident communication skills with a professional telephone manner
*
Flexible, adaptable and able to remain calm under pressure
*
Reliable, proactive and a strong team player
Salary & Benefits
*
Salary of up to £28,000 (depending on experience)
*
Monday to Friday – normal office hours
*
Excellent benefits package
*
Full training provided