Job Summary
We are seeking a dedicated and experienced Supervisor to lead our team in achieving operational excellence. The ideal candidate will possess strong leadership skills and a proven track record in sales and retail management. As a Supervisor, you will be responsible for overseeing daily operations, ensuring customer satisfaction, and driving team performance.
Responsibilities
* Supervise and coordinate the activities of team members to ensure efficient operations.
* Manage staff schedules and workloads to optimise productivity.
* Provide training and support to new employees, fostering a positive work environment.
* Monitor sales performance and implement strategies to achieve targets.
* Maintain high standards of customer service and resolve any issues that arise.
* Conduct regular performance evaluations and provide constructive feedback.
* Ensure compliance with company policies and procedures.
* Organise team meetings to communicate goals, updates, and best practices.
Skills
* Strong time management skills to prioritise tasks effectively.
* Excellent phone etiquette for professional communication with customers and staff.
* Proven ability to sell products or services while maintaining customer satisfaction.
* Bilingual abilities are an advantage for enhancing customer interactions.
* Experience in sales management, with a focus on achieving targets.
* Background in retail management, understanding the dynamics of a retail environment.
* Supervising experience, demonstrating capability in leading teams effectively.
* Strong leadership qualities to inspire and motivate team members.
* Exceptional organisational skills to manage multiple responsibilities efficiently.
Join us as we strive for excellence in our operations while providing an engaging work environment for our employees. Your leadership can make a significant impact on our team's success
Job Type: Full-time
Pay: £12.56 per hour
Benefits:
* Casual dress
* Company pension
* Employee discount
* Store discount
Experience:
* Supervising: 1 year (preferred)
Language:
* English (preferred)
Work Location: In person