General Facilities Manager - Watford General Facilities Manager (Maternity Cover) Contract length- 9-12 months Hours- 40 hours per week Shift Pattern- Monday-Friday 09:00-17:00 (will need some flexibility to support when the business needs) Salary- Up to 45k per annum Sodexo rewards and benefits Location- Watford- WD18 8YE Job Introduction This is a great opportunity for an inspiring and hands-on General Services Manager to lead a dedicated, multi-service team at the prestigious Smith & Nephew Head Office and Academy. At the heart of the site is Modern Recipe, a vibrant staff restaurant that also delivers hospitality to the Academy, welcoming surgeons from around the world. You will lead a close-knit team of 4 catering professionals, 6 cleaning operatives, and 2 receptionists, driving high standards, strong team culture, and a seamless hospitality-led experience across the site. Key Responsibilities Full management of all Sodexo-delivered services on site, ensuring compliance with all legislative and regulatory requirements Accountable leadership of Sodexo employees, including engagement, performance management, training, and development Delivery and oversight of Health & Safety and Food Safety training Robust contractor control and compliance management Proactive problem-solving and agile response to client business changes Strong partnership working with the client to maintain a high-end hospitality environment Financial oversight, budget management, and commercial awareness Driving continuous improvement across all service lines Required Competencies Minimum 2 years' experience in a facilities or services management role Strong facilities management capability Resilience and ability to perform in a high-expectation environment Collaborative leadership style with the ability to work effectively with others Results-oriented mindset Financial and business awareness Strong analytical and decision-making skills Commitment to continuous improvement Qualifications and Skills IOSH Managing Safely (or equivalent Health & Safety qualification) Food Safety / Food Handlers qualification - Supervisor level or above Proven experience managing multi-service teams Strong communication and stakeholder management skills Ability to deliver high standards of hospitality within a corporate environment Why Join Sodexo? This is an opportunity to lead services at a prestigious global medical technology organisation where hospitality excellence directly supports world-class surgical education. You will have the autonomy to shape service delivery, lead a committed team, and make a measurable impact during a key period for the business. If you are a proactive, resilient, and commercially aware services leader ready for your next challenge, we would love to hear from you.