Salary: £40,000 - 45,000 per year Requirements: Proven experience in 1st, 2nd, and 3rd line IT support Strong knowledge of server and network systems Familiarity with MRP and manufacturing software Experience working in a managed service provider (MSP) environment Full UK driving licence for site travel Problem-solving skills and a proactive approach to improvements Responsibilities: Manage and resolve tickets via our internal helpdesk Support users and systems in a busy production environment Maintain PCs, peripherals, barcode scanners, and display screens Maintain and support server and network systems Collaborate closely with our MSP at 2nd/3rd line level Define and implement new systems and services Assist in the delivery of planned IT projects and improvements Configure, administer, and maintain our bespoke MRP and manufacturing software Technologies: Support Network More: We are a growing manufacturing company located in Barnsley, offering a salary range of £40,000 - £45,000 for a full-time, permanent IT Support position. We value health and well-being, providing a Health Care Cash Plan, Employee Assistance Programme, and a variety of employee discounts. Our dedicated staff can enjoy a Christmas shutdown period and have a generous annual leave policy that increases with service. We have a friendly IT team and are committed to our employees growth and development. This role requires being office-based with no hybrid working available. last updated 14 week of 2026