We are looking for an experienced and driven Parts Manager to lead and develop our Parts Department. This is a key leadership role responsible for ensuring the department operates efficiently, delivers exceptional customer service, and achieves agreed financial, marketing, and customer satisfaction targets. You will play a vital part in supporting the wider aftersales operation while ensuring manufacturer and company standards are consistently met. Benefits for Parts Manager 27 days Holiday Employee assistance programmes Wellbeing courses Medicash Healthcare Pension scheme Life assurance cover Employee reward & recognition schemes Annual children’s Christmas party & staff party Staff discounts Company Car BUPA Healthcare Responsibility for Parts Manager Lead, organise, and control all Parts Department activities to achieve agreed budgets and targets. Deliver outstanding customer service, manage aftersales enquiries, and resolve customer complaints effectively. Develop and manage departmental plans, budgets, forecasts, and performance reporting. Recruit, train, appraise, and develop parts department staff. Ensure compliance with manufacturer standards, company policies, and service processes. Maintain strong relationships with customers, suppliers, colleagues, and manufacturer support teams. Maintain a clean, safe, and professional working environment. Requirements for Parts Manager Previous experience as a Parts Manager or in a senior parts role within the automotive industry. Strong leadership and people management skills. Commercially focused with experience managing budgets and KPIs. Customer-focused with excellent communication and organisational skills. Knowledge of manufacturer standards and dealer systems. About Williams Motor Group We take great pride in delivering excellent service to our customers at all times. With this in mind, the role of every staff member is incredibly important and we are proud to employ some of the best people in the industry. When you join the Williams family, you will receive industry leading training to help you develop skills that will stand you in good stead for a long and successful career with us. As a family business with more than one hundred years of experience, the Williams Group is one of the leading suppliers of prestige vehicles delivering exceptional sales and aftersales services, the best in the North West. As a long-established professional business, we are continually developing to meet the changing needs of the retail landscape using industry-leading practices and the latest technologies. Please note that if you do not hear from us within two weeks of submitting your application, unfortunately, on this occasion, you have been unsuccessful. Ready to take your career to the next level? Apply today and join us in delivering ‘The Difference is Williams'