Estate Agency Property Manager Salary: £35,000 – £45,000 per annum (negotiable based on experience) Location: Stoke-on-Trent (covering Staffordshire) Engagement: Ad-hoc start with progression to full-time, permanent leadership Bonus & Commission: Performance-based incentives available Optima Plus Recruitment is exclusively partnering with a private property owner to recruit an experienced and driven Estate Agency Property Manager. This is a rare and exciting opportunity to take full operational responsibility for a significant residential property portfolio, while leading the setup and daily management of a brand-new estate agency office in Stoke-on-Trent. This role is ideal for a property professional with the knowledge, compliance expertise, and leadership capability to build and run a high-performing agency from the ground up. Key Responsibilities: * Establish and manage the new estate agency office in Stoke-on-Trent * Oversee the full lettings and sales process for a large, established residential portfolio * Conduct compliant property valuations for both rental and sales listings * Source and acquire new properties, including via auctions * Manage the purchase ledger, operational finances, and supplier relationships * Ensure full legal compliance across all properties (EPCs, gas/electrical safety, tenancy law, AML, etc.) * Develop and implement operational systems, documentation, and workflows * Act as the primary point of contact for tenants, landlords, contractors, agents, and local authorities * Recruit and lead staff as the agency scales * Maintain high standards of professionalism, ethics, and legal practice Requirements: * Proven experience in UK estate agency or property management * Strong working knowledge of lettings, sales, and residential property law * Experience managing or launching a property or estate agency operation * Confidence conducting valuations and managing end-to-end transactions * Familiarity with financial operations such as purchase ledgers * Ability to independently create and refine systems and procedures * Excellent leadership, communication, and relationship management skills * Full UK driving licence and access to a vehicle (preferred) Desirable: * Experience managing a branch or high street office * Knowledge of CRM systems (e.g., Alto, Reapit) * Experience working with HMOs, LHA, or supported housing * Understanding of property acquisition through auctions * Ability to bring in business or industry contacts (advantageous) Salary & Progression: - Base salary circa £35,000 – £45,000, dependent on experience - Higher salary offers available for candidates with a track record of revenue generation, property sourcing, or strong industry connections - Bonus and commission schemes in place to reward performance and growth - Salary packages will be tailored at interview stage for exceptional applicants Why Apply: - Lead and shape a professionally backed estate agency from day one - Operate with full control of a high-value, active residential portfolio - Influence company systems, service delivery, and future growth - Work in a business committed to legal compliance, ethical standards, and operational excellence - Grow into a long-term leadership role with career progression and financial rewards If you are a property professional with ambition, integrity, and the expertise to take on this pivotal role, we welcome your application