Join to apply for the Customer Solutions Specialist role at Freudenberg Filtration Technologies
Working at Freudenberg: "We will wow your world!" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 52,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments.
Protecting people and the environment, and optimizing industrial processes - that is what drives us at Freudenberg Filtration Technologies. We serve our automotive, consumer goods and industrial customers with technically leading products, system solutions, services and consulting in air and liquid filtration. As part of the Freudenberg Group, strong corporate values guide us in our aspiration for innovation, efficiency and highest customer focus. With a dedicated team of around 3,500 colleagues, we generate an annual turnover of about 670 million euros.
Benefits
* Company Pension: Save for retirement with the company's help.
* Diversity & Inclusion: We focus on providing an inclusive environment and recognize our diversity contributes to our success.
* Flexible Work Models: We allow flexible work models to ensure both professional and personal success.
* International Opportunities: Grow in your career through international exchange and global job opportunities.
* Performance Related Bonus: When you have an impact, you can reap the rewards.
Responsibilities
* Shape: Shape a brand-new department, creating processes, systems, and procedures that drive efficiency and growth.
* Engage: Act as the main point of contact for existing clients, building trust and strong relationships.
* Identify & Promote: Spot opportunities for upgrades and enhancements, and champion Aquabio’s proactive sales approach to maximise value-added solutions.
* Coordinate: Prepare accurate quotations and proposals, collaborating with internal teams for pricing and resources.
* Track: Monitor campaigns, follow up on quotations, and maintain a clear, organised sales pipeline.
Qualifications
* Experience: Proven background in after-sales, technical sales, or project support.
* Drive: Strong customer focus combined with a proactive sales mindset.
* Confidence: Ability to handle technical enquiries and prepare accurate quotations.
* Organisation: Skilled at managing multiple campaigns and deadlines.
* Communication: Excellent interpersonal skills to build trust and long‑term relationships.
* Commercial: Attention to detail and ability to negotiate with suppliers and subcontractors.
* Tech‑Savvy: Comfortable with MS Office, Sage, and new technologies.
The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.
Location: Worcester, England, United Kingdom.
Salary: £18.00-£18.00
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