Osborne Morris & Morgan is an award-winning boutique firm of Leighton Buzzard solicitors, helping individuals and families throughout Bedfordshire and nationwide. Many of our clients have been with us for decades and 95% of our clients said they were likely or certain to recommend us.
Main Responsibilities
The following list includes the tasks required to fulfil the job role. This list is intended as a general guidelines and is not exhaustive.
* Assisting with the day-to-day running of case files under the supervision of fee earners.
* Attending to clients over the phone and in-person providing assistance in a professional and friendly manner.
* Assisting with enquiries from clients, agents, and other third parties and taking messages and communicating messages to the fee earners within the department.
* Drafting precedent letters and documents using the firm’s case management system.
* Assisting with all work required when a file is opened.
* Assisting with AML checks to comply with the Money Laundering legislation formalities.
* Assisting with new business enquiries and sending quotes.
* Assisting with post completion matters as required.
* Communicating with the Accounts Department in respect of payments received and to be sent.
* Assisting with completions.
* Complying with the Firm’s policies and procedures.
* Complying with the SRA Rules.
* Keeping up to date with the changes and developments in the law.
* Maintaining the document management structure as set in the department.
* Filing where necessary, and assisting with daily post and hand ins.
* Any other administrative tasks required from the business from time to time.
Required Skills & Experience
* Previous experience of working in a conveyancing department is preferred but training and development opportunities will be given, so this is not essential
* Good IT skills including emails, Word, Excel and case management system
* Good interpersonal & organisational skills
* Work to high levels of accuracy & good attention to detail
* Confident dealing with a wide range of people via telephone, email or face to face
* Ability to work under pressure in a busy office and to prioritise between various competing tasks
* A willingness to learn and develop in the role
* An understanding of the requirement for confidentiality in all aspects of the job
Osborne Morris & Morgan is an award-winning firm of Bedfordshire solicitors with the head office in Leighton Buzzard, Bedfordshire, servicing clients in the home counties and throughout the UK.
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