TeamViewer is looking for a Global Head of Customer Support in Greater London to lead a multi-tier customer support organization. This executive will define and execute the global support strategy, focusing on cost efficiency and customer experience. Candidates should have 10–15 years of experience in SaaS customer support, with proven success in improving CSAT and SLA metrics. The position offers a hybrid work model, inclusivity, and various benefits including bonuses and pension plans.
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