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Customer support administrator

Newcastle Upon Tyne (Tyne and Wear)
JR United Kingdom
Customer support administrator
€60,000 - €80,000 a year
Posted: 9 June
Offer description

Customer Support Administrator, Newcastle-upon-Tyne, Tyne and Wear


Client:

Clearwater People Solutions Ltd


Location:

Newcastle-upon-Tyne, Tyne and Wear, United Kingdom


Job Category:

Other


EU work permit required:

Yes


Job Views:

1


Posted:

04.06.2025


Expiry Date:

19.07.2025


Job Description:

We are supporting a growing organisation to recruit for a Customer Support Administrator. This role is initially 12 months with the view to go permanent.

This is a hybrid position with 3 days in the office and 2 days from home.


Key Responsibilities for the Customer Support Administrator:

* Supporting customers, predominantly via email, with the removal process from their portfolio
* Administration for the contract paperwork
* Supporting the sales team and attending customer meetings
* Removing data from customer accounts
* Managing a designated mailbox


Key Skills for the Customer Support Administrator:

* Previous experience with MS Office packages, specifically Excel, with the ability to identify duplicate values
* Ability to prioritize workload effectively
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