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Community resilience support administrator

Reigate
Surrey County Council
Posted: 1 July
Offer description

Description

The starting salary for this position is £32,512 per annum based on a 36 hour working week.

This is an 18-month fixed-term contract or secondment opportunity.

This is an exciting opportunity to join Surrey Fire & Rescue Service as a specialist Administrator providing support to the Business and Community safety teams in our Prevention and Protection work. The team are Based at Woodhatch Place in Reigate and we promote a hybrid approach to working; although it is essential to have the flexibility to work from various locations across Surrey as required.

Rewards and Benefits

1. 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service
2. Option to buy up to 10 days of additional annual leave
3. An extensive Employee Assistance Programme (EAP) to support health and wellbeing
4. Up to 5 days of carer's leave per year
5. Paternity, adoption and dependents leave
6. A generous local government salary related pension
7. Lifestyle discounts including gym, travel, shopping and many more
8. 2 paid volunteering days per year
9. Learning and development hub where you can access a wealth of resources

About the Role

We are a small team working with a variety of workstreams. The Team carries out statutory and non-statutory duties, in relation to technical, regulatory protection and prevention activities within the fire safety arena. In the role of Community Resilience Support Administrator you will be responsible for providing a wide range of support to Protection and Prevention Managers, Fire Safety Teams, Partnership Officers, Safeguarding teams, Fire Investigators, Risk Intelligence, and Children & Young people Teams.

This is a highly varied role and one which requires strong attention to detail, organisation and a keenness for problem solving as you will often be working with legislative, official, and sensitive material, such as quality assurance of risk information, incident reporting, preparation of Coroners reports and fire safety enforcement & prosecution documentation.

The team utilise in-house Fire Safety training to process consultation correspondence relating to Building regulations, Licensing applications, Sports Ground certificates and risk information; all of which are time sensitive activities. This may include the interpretation of plan drawings, reading schedules relating to building work, tracking fire safety inspection and audit information and the accurate recording and reporting of electronic statistics within our databases.

The team often liaise with external partners and stakeholders, such as Local Authorities and businesses, Fire & Rescue Services, National Fire Chiefs Council, and The Institute of Fire Engineers.

The organisation of continuous professional development events to our fire safety regulators is carried out by the team. This involves coordinating and facilitating quarterly events, including the booking of external speakers and venues, to supply and produce materials & resources, and arrange catering for a large group of delegates.

Wider administrative duties include: the production and distribution of internally led educational campaigns and courses, financial resilience for purchasing, maintaining accurate record keeping, information gathering for investigations and freedom of information requests, generating reports, formatting correspondence and minute taking.

Opportunities for Informal fire safety training will be offered subject to course dates.

Shortlisting Criteria

To be considered for shortlisting for this position, your CV and personal statement will clearly evidence the following essential criteria:

10. Experience of working in a busy and demanding team environment, supporting both statutory and non-statutory duties
11. Ability to provide high quality administration with close attention to detail in relation to letter checking and formal documentation, delivered within prescribed timescales
12. Competent use of Microsoft Office, Word, Excel and SharePoint software applications
13. Ability to work collaboratively with customers, staff, partner organisations, and other agencies
14. Excellent communication and interpersonal skills
15. Competence to work with confidential and sensitive information

Fire Safety knowledge is a requirement of this role and you would find it helpful to have an awareness of Business (Fire) Safety legislation and processes.

Contact Us

The job advert closes at 23:59 on 07.07.2025 with interviews to follow.

We look forward to receiving your application,

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