Join a long-established social housing contractor with over 80 years of experience, delivering planned capital works, cyclical decorations, major works, and retrofit schemes. They partner with some of the largest housing associations and local authorities across the UK, with a strong reputation for quality and long-term relationships.
This is a permanent, salaried position where you can step in and start earning immediately, with a company vehicle and fuel card provided from day one. You’ll have the stability, support, and tools needed to do your job properly.
There’s genuine scope for progression. The business is growing, and you’ll receive regular training to develop your skills and move into more senior roles over time.
This is a field-based role, not desk-bound. You’ll be out on sites and in communities, meeting residents, solving problems, and helping ensure projects run smoothly. It’s ideal for someone who enjoys people-focused work and wants to build a long-term career in construction project support.
The Role
You’ll act as the key point of contact between residents, site teams, and management. Your role is to keep residents informed, supported, and confident throughout construction works taking place in their homes and communities.
Key Responsibilities
* Communicating with residents about upcoming construction works
* Sending letters and written updates regarding project timelines
* Carrying out home visits to offer advice, support, and reassurance
* Coordinating access and appointments with painters and subcontractors
* Attending site and progress meetings with construction teams
* Managing resident feedback, concerns, and complaints professionally
* Reporting regularly to management on resident engagement and project impact
What We’re Looking For
* Full UK manual driving license (essential)
* Strong face-to-face customer service experience
* Confident communicator with a calm and professional approach
* Well-organised with good time management skills
* Comfortable working independently across multiple sites
* Previous experience in social housing, construction, or customer-facing roles is desirable but not essential
Package & Benefits
* £25,000 – £30,000 per annum
* Company vehicle & fuel card
* 21 days holiday + bank holidays
* Your birthday off
* Company pension scheme
* Health & life insurance
* Clear progression opportunities
* Ongoing training & development
* Employee discount portal
* Regular social company events
Working Hours
* Monday – Friday
* 8:00am – 5:00pm
* 1-hour lunch break
* 40 hours per week