Overview
Administrator, Temp-Perm role based in Slough
£22,000 per Annum
A large and well established social housing maintenance company is seeking to recruit a contract Administrator to join their busy team.
Responsibilities
* Taking calls from tenants in regards to gas maintenance and repairs issues
* Liaising with engineers, tenants and managers
* Chasing up tradesmen/engineers ensuring they have arrived at the correct property assigned on their PDA to carry out the works
* Dealing with and prioritising emergency call outs
* Re-arranging call outs for engineers when tenant is not home
* Ensuring to help the trades men when the job requires two men to carry out initial works
* Dealing with a backlog of queries from tenants in regards to repairs issues
* Dealing with complaints and passing these to management when necessary
* General administration around the office such as dealing with tradesmen’s/engineers paper work such as timesheets etc.
Qualifications
* Previous experience working within the social housing sector is essential.
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