Housing Options Officer – Housing (Temporary Cover)
Location: Kirkby in Ashfield
Temporary (12 Weeks)
Hours: 30 hours per week (Hybrid, 2 days per week in office)
About the Role:
Ashfield District Council is seeking a Housing Options Officer on a temporary basis to cover a secondment within our Strategic Housing team. This role provides a vital service in managing homelessness cases, securing temporary accommodation, and preventing homelessness wherever possible.
Key Responsibilities:
* Manage all homelessness cases, providing advice, investigating applications, and ensuring statutory duties are discharged.
* Work in partnership with other agencies, landlords, and internal teams to maximize accommodation availability and welfare support.
* Promote private sector accommodation and assist service users in accessing support services such as furniture projects and rent deposit schemes.
* Undertake home visits to prevent homelessness and support sustainable housing solutions.
* Issue statutory decisions and ensure legal notices are served in line with legislation.
* Support temporary accommodation schemes, including during periods of high demand or staff absence.
* Assess safeguarding referrals and refer appropriately, ensuring accurate records are maintained.
* Deliver referrals to support vulnerable individuals, including financial support, food parcels, and furniture.
* Represent the Housing Options service at meetings, forums, case conferences, and courts as required.
* Assist with income collection and arrears management for temporary accommodation units.
* Contribute to the delivery of the Council’s Homelessness Strategy and efficient service operations, including on-call out-of-hours support.
Requirements:
* Experience in housing, homelessness, or related social care settings.
* Knowledge of statutory homelessness duties and housing legislation.
* Strong communication, partnership, and negotiation skills.
* Ability to manage a high-volume caseload and work under pressure.
* Commitment to safeguarding and supporting vulnerable individuals.
* Flexibility to work across Council sites and participate in on-call arrangements.
What We Offer:
* Opportunity to make a meaningful impact in your community
* Professional development and training opportunities
* Hybrid working pattern with office-based work 2 days per week
If you are experienced in housing and homelessness services and thrive in a fast-paced, supportive environment, we would love to hear from you.
Apply now to join our team and support our mission to prevent homelessness in Ashfield