Sales Order Administrator
* Location: Telford, UK
* Job Type: Full-time, Permanent
* Working Hours: Monday – Thursday: 9am–5pm | Friday: 9am–4pm
Join a well-established global manufacturing group known for its innovation, quality, and collaborative culture. We are seeking a detail-oriented and organised Sales Order Administrator to enhance our Sales Operations team in Telford. This role offers a unique opportunity to be part of a global success story with a local, family feel.
Day-to-day of the role:
* Accurately process customer orders, invoices, and handle any complaints.
* Manage export documentation and declarations for international clients.
* Utilise SAP to manage and track orders efficiently.
* Liaise with planning, logistics, and accounts to ensure timely fulfilment of orders.
* Schedule and track deliveries, maintaining accurate despatch records.
* Provide inbound support to the field sales team, ensuring seamless communication.
* Deliver exceptional service that reflects the company’s commitment to quality.
Required Skills & Qualifications:
1. Previous experience in a sales administration or office-based customer service role.
2. Familiarity with sales order processing systems and procedures.
3. Experience using SAP or similar CRM systems is preferred.
4. Proficiency in Micros...