Freight Coordinator – Join The Team in Liverpool!
Hours: Mon–Thurs 9:00–17:30 | Fri 9:00–17:00
Who We Are:
We’re a close-knit team who genuinely look out for one another — and that same care extends to the strong, long-term relationships we build with our customers.
We deliver multi-modal import and export solutions, supported by our in-house customs software and long-standing partnerships with carriers and agents around the world.
The Role:
We’re on the lookout for a Freight Coordinator (Mainly Air) to join our vibrant and hardworking Forwarding Team. You’ll play a key role in keeping shipments on track, providing exceptional customer service, and ensuring all operations run smoothly from start to finish.
After your training, you’ll manage multiple customer accounts, handle Air and Ocean consignments, and support with customs, invoicing, and compliance.
What You’ll Be Doing:
-Managing Air & Ocean shipments from booking to delivery
-Preparing and checking shipping and customs documentation (bills of lading, AWBs, declarations, etc.)
-Building strong relationships with customers, carriers, and global partners
-Keeping systems and reports updated and accurate
-Assisting with invoicing and checking supplier invoices
-Working closely with your team to meet deadlines and deliver a first-class service
What We’re Looking For:
- Previous experience in freight forwarding (Air & Ocean)
- Knowledge of import/export customs procedures and CDS
- Great communication and problem-solving skills
- A proactive, flexible, team-first attitude
- Commercial awareness and attention to detail
- Someone who enjoys building relationships, not just completing transactions
Why Join Us:
- We’re an employee-owned company — every voice matters
- Hybrid
- 25 days holiday + BH + Your birthday off!
- Medical care
- Supportive, family-feel culture
- Opportunities to grow and learn within a trusted name in freight
- Work with international partners and leading carriers
If you’re ready to join a team that values integrity, teamwork, and a bit of fun along the way — we’d love to hear from you