2 days ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
A well-established, jeweller in Surrey is seeking a Sales & Ecommerce Assistant to join their friendly and busy team. This role offers a mix of online and in-store responsibilities, focusing on ecommerce operations alongside sales and customer service support.
Ideally, you'll bring some experience in ecommerce, a keen interest in jewellery, and a genuine desire to expand your knowledge and skills. Jewellery expertise is advantageous but not a must—full training will be given.
Who We’re Looking For:
This role is a fantastic fit for someone eager to develop within both the jewellery trade and the ecommerce sector. The ideal candidate will be tech-savvy, confident using IT systems (especially photography and video equipment), and enthusiastic about continuous learning and development. We’re looking for someone who is:
* Organised and detail-oriented
* A clear and confident communicator
* A team player who can also work independently
* Professional and well-presented
* Reliable and trustworthy
Ecommerce Responsibilities:
* Upload new stock to the company’s website and Etsy, ensuring all product listings are clear, accurate, and detailed.
* Take high-quality photos and videos of products for online use and marketing purposes.
* Add rich product descriptions to enhance SEO and provide comprehensive details for online shoppers.
* Regularly review and audit online listings to keep the product range up to date.
* Handle online sales from start to finish: liaise with customers, complete security checks, prepare and dispatch orders professionally.
* Work to boost online traffic and sales through continual site improvements and proactive ideas.
Stock Control:
* Support the stocking-in process for new products, including generating price tickets and ensuring items are stored or displayed correctly.
* Create and update tickets for items as needed for both sales and reserved stock.
* Deliver excellent customer service to every visitor, with a focus on driving sales, repairs, and valuation bookings.
* Build rapport with customers to encourage repeat business and upselling opportunities.
* Help maintain attractive displays and keep cabinets and windows looking their best.
* Remove items from window displays at the end of each day and store them securely.
General Duties:
* Answer phone calls, handle customer enquiries, and direct calls where appropriate.
* Maintain a tidy and secure environment within the store at all times.
* Bring stock in from the safe each morning and secure it again at closing time.
* Support colleagues when needed and work collaboratively as part of the wider team.
* Keep shop areas and stock clean and well-presented at all times.
* Handle confidential information with complete discretion.
* Be prepared to work extra hours on occasion when required.
* Maintain a smart appearance in line with the shop’s professional standards.
* Help improve and streamline processes and systems to enhance shop performance.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Design, Art/Creative, and Information Technology
* Industries
Retail Luxury Goods and Jewelry
Referrals increase your chances of interviewing at Jewellery Stylist Recruitment by 2x
Sign in to set job alerts for “Jeweler” roles.
Luxury Jeweller - Goldsmith & Stone Setter
Greater London, England, United Kingdom 2 weeks ago
Jewellery & Accessories Product Manager Assistant Intern (6 month FTC)
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 1 month ago
London, England, United Kingdom 1 day ago
London, England, United Kingdom 1 month ago
Hammersmith, England, United Kingdom 2 hours ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 1 day ago
London, England, United Kingdom 9 months ago
London, England, United Kingdom 2 weeks ago
Kensington, England, United Kingdom 5 days ago
Retail Sales Consultant - Luxury Diamond Jewellery
London, England, United Kingdom 5 months ago
London, England, United Kingdom £25,461.60-£25,461.60 13 hours ago
Urban Outfitters Merchandising Admin Assistant - Future Opportunities
London, England, United Kingdom 2 hours ago
Trainee Assistant Practice Manager, The Bloomsbury Surgery, WC1
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 2 hours ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 4 days ago
London, England, United Kingdom 6 days ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 2 weeks ago
Patient Pathway Coordinator - Diagnostic Centre
London, England, United Kingdom 6 days ago
London, England, United Kingdom 3 weeks ago
London, England, United Kingdom 6 days ago
Greater London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 4 days ago
London, England, United Kingdom 1 hour ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 3 weeks ago
Orpington, England, United Kingdom 2 weeks ago
London, England, United Kingdom 1 day ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 1 month ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr