SummaryProvides support for moderately complex technical and team management activities related to system and database administration.Essential Job Functions
* Performs moderately complex systems and database administration. Monitors and tunes appropriate systems to ensure optimum level of performance.
* Oversees appropriate level software installations and upgrades and related software packages.
* Collects and reviews system data for capacity and planning purposes. Analyzes capacity data and develops capacity plans for appropriate level enterprise-wide systems. Coordinates with appropriate management personnel in implementing changes.
* Supports the design and configuration of complex system landscapes.
* Supports complex data/media recoverability through system backups and database archive operations. Plans, coordinates and directs appropriate level data refresh strategies.
* Oversees, recommends and implements appropriate level database solutions and enhancements to ensure an improvement in system reliability and performance.
* Oversees and applies appropriate support packages/patches to maintain system integrity.
* Develops and maintains appropriate system documentation to ensure that documentation is current. Oversees the maintenance of a library of system-supporting process and procedure documentation.
* Interacts with client management to answer questions, problems and requests regarding complex system issues.
* Provides leadership and work guidance to less experienced personnel.
Basic Qualifications
* Bachelor's degree or equivalent combination of education and experience
* Bachelor's degree in computer science, management information systems, or related field preferred
* Six or more years of experience in a client-server environment
* Experience working with appropriate complex systems administration, database administration, and landscape maintenance
* Experience working with company products and services
* Experience working with company and client documentation and storage procedures
* Experience working with complex system implementations and organizational processes
Other Qualifications
* Strong analytical and problem solving skills
* Good communication skills
* Good personal computer and business solutions software skills
* Ability to work independently and as part of a team
Work Environment
* Office environment
* May require on-call, shift, weekend and evening work