Join a Growing Team Where Your Ambition Pays Off!
Position: Account Manager – Commercial Debt Recovery
Location: Hatfield
Hours: Mon–Fri, 9am–5pm (35 hours/week)
Salary: Competitive + Bonus up to £6,000/year which can increase
Experience: No experience needed – full training provided
What You’ll Be Doing
* Managing a portfolio of business-to-business accounts
* Contacting clients via phone, email, SMS, and letters to resolve outstanding debts
* Negotiating payment plans and settlements with professionalism and empathy
* Handling disputes and queries to achieve the best outcomes for clients
* Ensuring compliance with industry standards and company policies
* Building and maintaining strong client relationships
What You’ll Bring
* A confident, positive, and professional attitude
* Excellent communication and listening skills
* A curious, investigative mindset with commercial awareness
* Ability to stay calm and focused under pressure
* Basic IT skills (Word, Excel, Outlook)
* Previous experience in collections or utilities is a bonus – but not essential!
What You’ll Get
* Competitive base salary with performance-related bonuses (up to £6k/year)
* Full training and ongoing support to help you succeed
* A team-oriented environment where your voice matters
* Career progression opportunities in a growing business
* Company events and away days to celebrate success
* A workplace that genuinely cares about your wellbeing and growth
Ready to Take the Next Step?
If you're ambitious, eager to learn, and want to be part of a company that’s going places – we want to hear from you!
Apply now and start your journey with a company that’s as invested in your future as you are.
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