Special Works Lead
Join a B Corp Company on a Mission to Transform Facilities Management
Salary: £30 000 PA for 40 hours per week + Opportunity to earn overtime
Starting: ASAP
Location: London
Vehicle: A Company Van will be provided.
The Opportunity
The Special Works Lead is responsible for planning, coordinating, and delivering specialist cleaning projects that fall outside of our routine contract cleaning, this includes Carpet and Window Cleaning, this is a hands‑on cleaning role where you will ensure that all special works are completed safely, efficiently, and to the highest standards of quality and customer satisfaction.
The role requires flexibility as many of the jobs are carried out either early morning, late evening and on weekends, you will often work across multiple sites and coordinating with the wider operations team to meet project deadlines and compliance requirements
Key Duties
* Manage the Special Works Division (SWD) diary, ensuring all periodic and reactive jobs are scheduled in coordination with Account Managers.
* Conduct site surveys for periodic and reactive works, ensuring accurate scope and resourcing.
* Ensure job timesheets and completion reports are submitted promptly after each task, and shared with Account Managers and/or clients as required.
* Maintain the SWD vehicle, ensuring it is clean, fully stocked, and that all equipment is regularly serviced. Report and arrange repairs for any faults immediately.
* Oversee SWD team members, ensuring all work is carried out safely, PPE is compliant, and standards are consistently met.
* Demonstrate good IT proficiency and strong written and verbal communication skills
Who are you?
You are a hands‑on and motivated Special Works Lead with good communication skills. You take pride in delivering high-quality results and have a keen eye for detail. With experience in specialist areas of Carpet and Window cleaning as well as carrying out deep cleaning operations, you are confident in managing workloads and engaging effectively with clients and colleagues. You thrive in a fast‑paced environment, ensuring that every project runs smoothly, safely, and to exceptional standards.
Essential:
* 2 years’ experience in the cleaning industry
* Hold a full UK Driving Licence
* Have experience in carrying out Carpet and Window Cleaning Activities
* Able to work fully flexible which include early morning, late evening and weekends
Desirable:
* Experience in providing quotes to clients
Who are we
We're not your typical cleaning and facilities company. As a certified B Corp, NuServe is committed to doing business differently – putting people, planet, and purpose at the heart of everything we do. With revenues approaching £15m and ambitious plans to reach £30m by 2030, we're on an exciting growth journey to become the most loved brand in facilities management.
Our reputation is built on four pillars: professionalism, care, sustainability, and innovation. If you're looking for a role where your work truly matters and you can grow with an organization that's going places, keep reading.
What You'll Love About Working Here
Career Growth: Join us during an exciting expansion phase where there are real opportunities to develop your career. We encourage professional development and personal growth.
Purpose-Driven: As a B Corp, we're committed to making a positive impact on society and the environment – your work contributes to something bigger.
Great Benefits:
* Competitive salary £30,000 PA
* Opportunity to earn overview
* 28 days leave including bank holidays
* Pension scheme with employer contributions
* Employee benefits portal with 24/7 GP access
Supportive Culture: Join a friendly, collaborative team where people matter, ideas are valued, and everyone is working towards a common goal.
NuServe is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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