Clerical Officer at Flux Power
We are currently looking for someone to provide administrative support to our Hartlepool team. The successful candidate will be joining a leading not‑for‑profit organisation that provides independent living services to people with disabilities and health care needs nationwide.
Location: Hartlepool, TS24 7QT (Hybrid working)
Salary:£25,366 per annum / £19,196 pro rata
Hours: 28 hours per week
Working days & times: Monday, Tuesday, Thursday and Friday 9:00 am to 4:30 pm
Closing date: 28th November 2025
Interviews: Will take place via Microsoft Teams video conferencing software. Further details will be discussed with applicants who are shortlisted; you will be contacted by email (please check your junk/spam folders for our emails).
Responsibilities
* Providing a professional customer service experience to all callers on behalf of the Hartlepool team.
* Providing clerical support to all staff including production of letters and other paperwork, producing invoices, minuting meetings and providing recruitment support.
* Managing an internal database, including the uploading of new referrals and other relevant documentation.
* Producing accurate statistics and reports.
* Receiving and recording all incoming/outgoing mail.
* Monitoring and replenishing office stationery stocks.
Skills, Experience and Qualifications
* Good working knowledge of Microsoft Office packages (including Word, Excel and Outlook).
* Ability to input and maintain accurate data records.
* Ability to manage workload effectively.
* Ability to work as part of a team and on own initiative.
* Ability to work flexibly and to deadlines.
* Ability to produce business correspondence to a high standard.
* Experience in a customer service environment.
* Experience of minute taking.
* GCSE Grade 4 or equivalent in English and Maths.
Benefits
* Employee assistance programme
* Corporate Health Cash Plan
* Subsidised car breakdown cover
* Death in service benefit
* 23 days annual leave plus Bank Holidays initially (increased entitlement with length of service)
* 2 additional leave days in December (after 12 months service)
* PayNow (Stream)
We are a Disability Confident employer and will offer a guaranteed interview to disabled candidates who meet the job specification.
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