The Grand Hotel Leicester by the Unlimited Collection is seeking a charming and engaging Food and Beverage Supervisor with a passion for service excellence. You will report to the Assistant F ood and Beverage Manager, working towards providing our guests with memorable experiences of the restaurant .
The Food and Beverage Supervisor will:
Assist the food and beverage manager in building an effective team through effective leadership and setting the right example?
Work with the F&B Managers to tale responsibility for training and development of employees, departmental induction, monthly department meetings, planning, assigning and delegating work?
Be highly courteous and give our guests a memorable service and lasting impression
Provide exceptional service by demonstrating full knowledge of our products and facilities
Ensure that the daily task list is completed effectively
Work collaboratively with your colleagues to deliver captivating experiences
Take initiative in accommodating our guests needs in a resourceful manner
Assist the Manager to train and coach in a systematic and professional way to consistently achieve service standards and product delivery
Deal with guest complaints by following the correct procedures?
Positively promote sales awareness within the department and?maximise?sales opportunities
To be successful in the role of F ood and Beverage Supervisor, we require :
Excellent guest engagement skills
Previous Hospitality Experience
Ability to demonstrate excellent customer service skills
Previous experience handling customer requests and complaints
Well organised, outgoing and service minded
The ability to communicate and organize yourself in line with different guest expectations
A good command of English is essential, a second language is advantageou s
Working with us provides the following benefits toyou:
Genuine career opportunities within our business
Valuable on the job training, along with access to our digital online learning platform andnumerousother learning and development opportunities
Staff incentives when you and the team perform
About Us
The Grand Hotel Leicester by the Unlimited Collection is a brand of The Ascott Limited.
At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives.
A trusted hospitality company, Ascotts presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences,colivingproperties,hotelsand independent senior living apartments. Ascott's award-winning hospitality brands includeAscott,Citadines,lyf,Oakwood,Somerset,The Crest Collection,The Unlimited Collection,Fox,Harris,POP!,Preference,Quest,VertuandYello. ThroughAscott Star Rewards (ASR),Ascotts loyalty programme, members enjoy exclusive privileges and offers at participating properties.
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