A leading digital consultancy seeks a Lead CX & UX Designer to manage the design process across pensions journeys. You will lead a team focused on enhancing customer experiences and managing design efforts. Ideal candidates will have extensive experience in CX and UX within financial services, alongside strong leadership skills. Proficiency in tools like Figma and Axure is a must. This position supports a hybrid work model, offering flexibility and the chance to impact customer interactions significantly.
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