Customer Care Coordinator
Location: Theale
12-Month FTC
Salary: Negotiable
Shift pattern options:
* Working: Tuesday to Saturday 12 noon to 8pm or
* Working: Sunday to Thursday 12 noon to 8pm
Our client based in Theale is recruiting for a Customer Care Coordinator on a 12-Month Fixed Term Contract.
As the Customer Service Advisor, you will be responsible for:
* Providing outstanding customer service to improve customer satisfaction and nurture client relationships
* Handling inbound telephone calls promptly and efficiently
* Proactively resolving customer enquiries
* Producing quotations and estimates
* Processing purchase orders
* Coordinating email traffic within shared inboxes
The successful Customer Service Advisor will have the following related skills / experience:
* Excellent communication skills
* Excellent written skills
* Good IT skills to include Excel, Word and Outlook
* Strong attention to detail skills
* Self-motivated with a flexible can-do attitude
* Good inter-personal skills, must be able to work as part of a team as well as individually
Benefits:
* Private healthcare
* 25 days holiday + bank holidays
* Employees assistance programme
* Salary sacrifice pension
* Electric car scheme
* Cycle to work scheme
This role could become home-based after training and is home-based at weekends.
Please send your CV or contact either Kate or Lindsay to discuss this opportunity