Join to apply for the Personal Assistant role at Hand Picked Hotels.
Hand Picked Hotels is a beautiful collection of 21 privately owned, luxury country houses and coastal retreats, each carefully chosen for its individuality. With properties across the United Kingdom, the company values family, individuality, community and care, ensuring a hand‑picked experience for every guest and employee.
This full‑time role (40 hours per week) is based at our central office in Sevenoaks, Kent, Monday to Friday 9am to 5.30pm.
Responsibilities
* Provide full executive support to the Executive Leadership team in diary management, administration, communication, document preparation, and coordination of all related work.
* Manage travel arrangements, balancing cost and time efficiency, and process expenses.
* Conduct regular diary meetings with the Executive team to discuss upcoming meetings and other requests for their time, responding to invites and making necessary arrangements.
* Maintain and update the Executive teams diaries, ensuring they are prepared for meetings and engagements with relevant briefing notes, and coordinate follow‑ups and actions as per agreed deadlines.
* Work closely with the EA to the Directors to jointly coordinate forward plans and productivity for the wider Executive Leadership team, including long‑term scheduling and diary optimisation.
* Work on specific projects and research as required to support the Executive Leadership team in their professional responsibilities.
* Work on delegated projects and research as directed to support the Executive Leadership team in meeting preparation, including coordination and gathering of information, summarising, and creating impactful communications and presentations.
About You
* Proven experience as a Personal Assistant in a business with a dispersed workforce and working for leaders with broad geographic operational accountability (e.g., hospitality, retail, or other field‑based organisations).
* Excellent organisational and time‑management skills with strong attention to detail.
* Strong communication and interpersonal skills, including the ability to work collaboratively with the EA to the CEO to increase productivity for the wider executive leadership team.
* Ability to maintain confidentiality and handle sensitive information.
* Proficiency in Microsoft Office Suite and other relevant software (especially Outlook, Teams, Word, PowerPoint, Excel). Ability to create concise and impactful PowerPoint presentations.
* Proven ability to collect and coordinate information from varying sources efficiently and summarise it for an executive‑level audience.
* Ability to work independently and as part of a team.
* Problem‑solving mindset with a "can‑do" attitude, focused on driving efficiency and finding ways to improve across the business.
* Flexible and adaptable to changing priorities and demands.
* The motivation to learn continuously about the hotel business and be an ambassador for Hand Picked Hotels.
Our Benefits Include
* A competitive salary package based on experience.
* Life assurance scheme.
* Employee Assistance Programme to support you with whatever life throws at you.
* Company sickness scheme benefit.
* 28 days holiday per year including bank holidays, increasing to 33 days with length of service.
* Forward career progression with access to in‑house and external training programmes, including apprenticeships up to level 7, all supported by our learning and development team.
* Discounted colleague stays and on‑site food and beverage.
* Annual loyalty awards (afternoon teas, overnight stays).
* Online retail discount platform offering thousands of savings with high‑street retailers and restaurants, plus a health and well‑being platform.
* Opportunity to make lifelong friendships and be part of a team that celebrates diversity and inclusion.
Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.
Seniority level: Mid‑Senior level | Employment type: Full‑time | Job function: Administrative.
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