The People Coordinator provides critical administrative, data and systems support across the colleague lifecycle, ensuring the smooth, compliant and values‑driven operation of the People function. The role underpins safe staffing, accurate workforce records and the delivery of an exceptional colleague experience. The role underpins safe staffing, accurate workforce records and the delivery of an exceptional colleague experience. Working within a specialist care organisation that supports people with learning disabilities, autism and complex needs, the People Coordinator helps ensure that data accuracy, safety, quality and continuous improvement remain at the heart of People operations, reflecting Hesley Group values and behaviours. We’re looking for a highly organised and detail‑focused People professional who thrives in a fast‑paced, values‑driven environment. The ideal candidate will be confident working with HR systems (particularly SONA or similar HRIS platforms) and will take pride in maintaining accurate, compliant and high‑quality workforce data across multiple services. You will have strong analytical skills and enjoy working with data — producing clear reports, validating information, and contributing to dashboards and insights that support service improvement. A natural problem‑solver, you’ll feel comfortable supporting colleagues with system queries, troubleshooting issues and ensuring digital records meet internal and regulatory standards, including GDPR and CQC expectations. Your experience will include supporting the full employee lifecycle, from onboarding and contractual changes to offboarding, ensuring all updates are completed accurately and in line with organisational values. You will be someone who provides consistent, compassionate and efficient support to colleagues, manages inbox workflows confidently and collaborates closely with Payroll to maintain accuracy. You will bring a proactive approach to improving processes, maintaining documentation and supporting consistency across services. With a strong understanding of people operations, you will contribute to compliance activities, help embed best‑practice HR processes, and support meetings with service administrators. The successful candidate will also play an active role in engagement, wellbeing and culture initiatives, demonstrating strong communication skills and a commitment to creating a positive colleague experience. If you are passionate about supporting others, upholding high standards and contributing to a meaningful, values‑led organisation, we’d love to hear from you. About You Essential Experience in HR/People administration or coordination, ideally in a care or regulated environment. Strong organisational skills with the ability to manage multiple priorities in fast‑paced care services. Excellent communication and interpersonal skills, with the ability to build trust across diverse teams. High attention to detail and commitment to safe, accurate data handling. Excellent Microsoft Excel Skills, with the ability to manipulate data Ability to handle sensitive information with confidentiality and professionalism. Comfortable using HR information systems and Microsoft Office tools. Desirable Experience in social care, education or other regulated services. Familiarity with CQC requirements and safer recruitment practices. Knowledge of Positive Behaviour Support (PBS) environments or staff training cycles (aligned with Hesley’s person-centred approach). About Us Shift pattern: Monday - Friday 08:30 - 1700 offering hybrid working. Benefits of working for us: Continuous support and feedback through 1:1 supervision 6 weeks holiday Ongoing free mandatory and development training days Regular promotion opportunities Free onsite parking Pension scheme