Salary: £12.30 per hour
Contract: 16 hours per week + regular overtime, part-time, permanent
Job Description
We are seeking a Customer Team Member to join our team.
* Provide friendly and thoughtful service to customers, responding to queries and championing products and services.
* Work collaboratively with colleagues to solve problems for customers and members.
* Maintain a safe and legal store environment, ensuring shelves are stocked and prices, dates, and temperatures are accurate.
* Support the introduction of new products and services, sharing experiences with colleagues to enhance learning.
* Get involved in community activities and events.
This role would suit individuals who have:
* A genuine care for the needs of customers and members.
* Excellent people skills, with the ability to build positive relationships with customers and colleagues.
* A positive approach to change and problem-solving.
* The flexibility to work a range of different shifts.
Benefits
We offer a range of benefits to our employees, including:
* 30% discount on all Co-op products in-store.
* A pension scheme with up to 10% employer contributions.
* Wagestream – a money management app giving you access to a percentage of your pay as you earn it.
* 31 days of holiday (including bank holidays, pro rata for part-time colleagues).
* Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations.
* 24/7 employee assistance service.
* Full, paid training and dedicated support for your personal development and career progression.
* Rota shared three weeks in advance and accessible on your phone.
* Cycle-to-work scheme.
Building an Inclusive Workplace
We want to build diverse teams and welcome applications from everyone. We celebrate our differences and recognize the importance of our teams reflecting the communities they serve.
We're committed to creating an inclusive workplace where everyone can reach their full potential.
If you have a disability, we'll make reasonable adjustments to our recruitment process according to your needs.