Job Title: Head of Service Contracts
Location: Tewkesbury, Gloucestershire + Hybrid Working Arrangements
Compensation: Highly Competitive + Benefits
Role Type: Full time / Permanent
Role ID: SF
At Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your part as a Head of Service Contracts.
The role
As a Head of Service Contracts, you’ll have a role that’s out of the ordinary. You will have the exciting opportunity to lead and oversee the full spectrum of service contract delivery across TLES, driving compliance, operational performance, and continuous innovation.
Day-to-day, you’ll have the following responsibilities:
1. Manage all operations enabling service contracts, including FM, MHE, PPE, workwear, soft services and waste management ensuring full compliance with legal, financial and commercial standards through robust monthly, quarterly and annual reviews
2. Develop and implement a transition strategy to a ‘Vested’ outsourcing model aligned with ISO for all contracts
3. Oversee delivery of investment and fixed cost objectives through strong governance and performance tracking
4. Collaborate with the transformation team to drive modernisation initiatives across operations.
This role is full time working 37 hours per week. National travel is required for this role, with flexibility for some remote working. Regular monthly visits to London and Andover are also expected.
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Essential experience of the Head of Service Contracts:
Strong financial and commercial acumen
Proven ability to manage complex contracts and challenging customer relationships
Solid background in Facilities Management operations and strategy.
Qualifications for the Head of Service Contracts:
Bachelor’s degree in Business, Facilities Management, Engineering, or a related discipline (or equivalent qualification)
Security Clearance
The successful candidate must be able to achieve and maintain Security Check (SC) security clearance for this role.
Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at