Joining #TeamNELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London, Essex, Kent and Medway. We provide community and mental healthcare services to adults and children within these areas.
The Trust has award winning equality and diversity initiatives and staff health and wellbeing activities. We invest heavily in your development, because when you are valued and supported, we provide the best care to our patients. We are a Level 3 Disability Confident Leader, have been featured in the Working Families Top 10 Employers benchmark for three consecutive years, and we have achieved a Carers UK Level 1 Accreditation. Along with our staff networks and training opportunities, we work hard to embed a just and compassionate culture here at NELFT.
Find out more about NELFT careers and what makes our Trust a great place to work, in this video
Job overview
The Multi Agency Safeguarding Hub (MASH) in Barking & Dagenham is looking for an administrator to join the team to support the Specialist MASH practitioners within the team based at Barking Town Hall.
The post holder will be supporting the MASH Health Practitioners in the delivery of their duties through provision of administrative support to ensure that systems are in place and maintained to enable smooth processes for service delivery. This will involve dealing with general queries from Health, Social Care and Police colleagues within the MASH team, liaising with General Practice (GP) administrators as required, and escalating any information that requires Nursing/MASH team interpretation and /or intervention.
You need to have excellent administration skills, attention to detail, work well under pressure and a good telephone manner.
The vacancy may be closed earlier than advertised if sufficient applications are received.
This is a fixed term contract of four months for maternity cover.
Main duties of the job
Please see the attached job description and person specification for further details on the vacancy.
Working for our organisation
Starting with NELFT
NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focusing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.
Probationary Period
This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).
High Cost Area Supplement - London
This post attracts payment for High Cost Area Supplement of 15% of the basic salary (minimum payment of £4,551 and a maximum payment of £5,735 per annum pro rata).
Our Values 2025 - 2030
Working with our colleagues, patients and carers we have co-produced three new values that we aim to embed within our culture here at NELFT.
They are:
1. We are kind.
2. We are respectful.
3. We work together with our communities.
These three values help us to strive to provide the best care by the best people.
Detailed job description and main responsibilities
For further information or to discuss this role please contact:
Yvonne Dike
Operational Lead - 0-19 Universal Children's Services - B&D South & West Localities
0 - 5 Lead - Universal Children's Services - B&D
07927 588 395
Use of AI
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
Person specification
Qualifications
Essential criteria
4. NVQ level 2 or equivalent standard of literacy and numeracy
5. Educated to GCSE level
Experience
Essential criteria
6. Experience of working within a team
7. Experience of working to / being accountable to more than one person
8. Experience of diary management and organising meetings
Desirable criteria
9. Working with multi-agency partners
10. Experience of setting up and maintaining office systems
knowledge
Essential criteria
11. Maintaining efficient administrative systems
12. Maintain confidentiality/data protection
Desirable criteria
13. Understanding of safeguarding
Skills
Essential criteria
14. Working knowledge of IT eg Word, Excell,powerpoint
15. Ability to prioritise and well well under pressure while maintaining standards
Desirable criteria
16. minute taking.
Benefits
We believe in bringing your authentic and best self to work, in order to deliver the best care to our patients. We are committed to supporting our employees holistically. Here is a snapshot of what is on offer at NELFT:
17. A long-standing and award-winning approach to equality and diversity with supportive networks for ethnic minority staff, staff with disabilities or long term/chronic conditions and LGBT staff.
18. A commitment to supporting colleagues to achieve a work life balance, through flexible working opportunities and our effortsto support our working parents and carers. This has resulted in us being recognised as a ‘Top 10 Family Friendly Employer’ from the Working Families Charity.
19. Proactive health and wellbeing support, including access to our employee assistance programme, staff psychological support, individual wellbeing conversations and a network of health and wellbeing ambassadors.
20. Detailed information about our wellbeing and benefits offer can be found in this link.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s a job share, part time hours or another flexible pattern.