Job Description
My Client is a leading specialist within the IT support industry and are currently on the look for an experienced 2nd Line Support Technician. With over 17 years experience in the industry they have been rewarded as the top 5% accredited Microsoft business service partners globally. They offer a wide range of IT Support to ensure smooth running of clients IT infrastructure and systems.
You will be an experienced 2nd line Support Technician based in Crawley, West Sussex and be able to demonstrate your skills from the offset in a competitive/friendly team environment. The successful candidate must have a full UK driving license as they will be required to attend client visits occasionally. If you come from a Microsoft focused background- that would be a great advantage.
Skills Required.
1. Excellent communications skills, both verbal and written.
2. Driving license
3. Microsoft 365
4. Intune exposure
5. Windows OS Desktop and Server
6. Active Directory
7. Group Policies
8. TCPIP
9. Routing
10. DNS
11. IP printing Via Static IP
12. SSL Certificates – Ordering, Installing & Maintaining.
13. Virtual Servers (Hyper-v)
14. Virtual Apps & Desktops
15. Updating Virtual machines manually
16. Policies
17. Remote Desktop Systems
18. Gateways Configuring
19. Installing Licensing
20. Installing
21. Configuring
22. Network objects & Rules
23. Configuring Raid levels
24. Storage pools Adding to / deleting.
25. Fibre
26. Backups – the experience in Setting up, testing, troubleshooting, and performing recoveries.
27. Acronis
28. Work remotely
The following Certification that would be useful
MD 100-101
MS 100-101
Az 104
Az 140
AZ 305
Benefits
29. Monday to Friday 8:30am – 17:30pm
30. Option of overtime if wanted
31. Salary £26,000 – £35,000 Dependant on experience
32. 20 days holiday + bank holiday
33. Pension Scheme (5% from the company)
Company car for site-visits (if over the age of 22)
34. Training provided & career progression